Can my existing keypads and remotes work with myq

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  • Problem
  • Updated 3 years ago
If we program the myq door opener, it works, but the existing keypad and remotes stop working. If we have them relearn, myq stops working. Can these co-exist? ( we want to use the keypad and remote for others since there is no way to add others to the app)

We need the keycode working so we are just using it as a monitor for now, but that is obviously not what we want.

Models: liftmaster formula 1 and the keypad is from Chamberlain. I think the keychain remote is also Chamberlain.
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Jennifer Forsythe

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  • half way there

Posted 3 years ago

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Photo of Todd Bernhard

Todd Bernhard

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When you programmed the MyQ, you probably pressed too long on the program button, on your opener. Touching it once puts it into 'add a remote' mode, but holding down resets it to forget all previous remotes. It's a common mistake. So, at this point your MyQ seems to be setup, so you need to re-add your keypad and keychain remotes but just touch the button, don't hold it down.