I am attempting to link myq with craftsman opener that is assurelink compatible with no luck. I can get the device to receive internet, it reads on the setup. website, then I go to app to add device, I hit the learn when prompted, flashes as if receiving connection, but the waiting for device goes on endless loop with no connection. I’ve googled to no success. I have contacted support with links to how to reset and start over which I have done several times and have yet to receive follow up. Am I missing something here?