Attempting to connect MyQ G0303-SP to Craftsman opener model 54985 assurelink compatible

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  • Updated 3 months ago
I am attempting to link myq with craftsman opener that is assurelink compatible with no luck. I can get the device to receive internet, it reads on the setup. website, then I go to app to add device, I hit the learn when prompted, flashes as if receiving connection, but the waiting for device goes on endless loop with no connection. I’ve googled to no success. I have contacted support with links to how to reset and start over which I have done several times and have yet to receive follow up. Am I missing something here?
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daniel garcia

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Posted 7 months ago

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daniel garcia

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Got it sorted! I had assurelink connected, removing the gateway did not suffice. You have to remove from craftsman app and then it will recognize in myq
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William Johnson

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Daniel, I'm having the same problem. Do you mind going through all the steps. I'm missing something besides removing it from the craftsman app. I have the 57915.
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MyQ Community Manager, Employee

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daniel, glad to hear you've got it all set now. Thanks for sharing your resolution. -Chuck