Are they really trying to charge a fee for connecting to IFTTT?

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I have been waiting for IFTTT integration for years.  Reps for Chamberlain have been promising integration for a long time now.  I have been strongly considering replacing the MYQ with a more reliable product from a company that takes integration seriously.  They finally made it possible to connect to IFTTT and it appears that you have a to pay a subscription fee!!!  Unless, I'm misunderstanding, that is absurd -- a complete slap in the face to owners who have been promised this basic integration (and much more) years ago.  If this truly is the case, I think it's time to bite the bullet, admit that I bought a obsolete, inferior product, and switch to a competitor.  
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longj

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Posted 1 year ago

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Generic Lg Vortex

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I'd gladly join a class action suit. Besides, doesn't this violate IFTTT terms? I'm going to write each service they baited me with to ask about integration terms and if they are getting kick back from Chamberlain's ridiculous "never ending" fee. Some of us even paid for the install, so changing brand now will incur a removal and reinstall cost... Time to quantify this class action!
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Chris Pick

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sign me up
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Dylan Hobbs

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me too
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x x

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I bought a Gogogate2.  Integrates with IFTTT.  No payment necessary. Instructions for setup are lacking but got it working.  Not compatible with newer openers but works good for old style that just use a simple normally open contact for the button.
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Patrick Schmunk

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Plug ins, ring, google....lmao
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Aman M

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A lot of negative comments here on these guys: https://forums.redflagdeals.com/best-...

More people that boycott this crap the better. Screw this company.
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Jason Kimbrell

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I just purchased two of these and refuse to pay a fee for integration. Returning.
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Milind Nirgun

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After I came across this thread more than a year ago, I have thinking of making my own Wifi enabled opener with a ESP8266 board. I had a conceptual design but due to other priorities never got around to executing it. But today I found this product on the forum link posted by @Aman above. This is exactly what I was trying to make. This guy has done a brilliant job. Check it out and see if this meets your need. I am going to order one myself.

https://opengarage.io/
https://youtu.be/HpwEa_48-Cw

There is also another alternative for ~$50 - the Insignia WiFi Smart Garage Door Controller which is for Apple Homekit but works with Google Home/Alexa. I presume it will also support IFTT but need to verify.

I prefer to pay the price for these alternate devices and be done with Chamberlain's bad practices. I can continue to use their opener which works great, but use other interfaces to operate it.

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Kris McDonald

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I am late jumping into this discussion. I have had a Liftmaster MyQ opener for 2 years and I have been waiting for this. I knew that as things evolved they would eventually add Google Home, Alexa, or Smartthings integration. It had been a while since I checked. Imagine my surprise today when I was excited to see both IFTTT and Google Assistant pop up. But, then as I went to install them I found out that there was a fee. Excuse me??

I work in IT and I'm a tech blogger, so I know my smart home stuff. My home is filled with smart home devices from Philips, Wemo, Sengled, GE, Samsung, Aprilaire, Arlo, iRobot, Zmodo, and more. Guess how many are charging for integration with Google Home or IFTTT?? NONE!! Not one. The fact that you are charging a fee for this is ABSURD!!

I refuse to pay for this. Even at only $10/month it is still absurd. It should be free. Period.
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Brian McCarthy

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but wait - now Tend cameras which get a lot of negative reviews on Amazon are now part of the lineup - yawn... 
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Rich Koerner

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This unreliable antiquated 2.4ghz only wifi that will not stay connected even after having to lock router to only their certain channels yet still won't stay connected is the reason Chamberlain, Liftmaster or Craftsman will be what I avoid in the future!! This picture is the ongoing battle to keep these online, I give up and damn sure wouldn't invest any more money to make an inferior product work Stay away from these products
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Chris Pick

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Not sure what is wrong with it.. But wifi connection is not an issue I have had.. But I am using ubiquiti access points.. That sucks it keeps going offline.. I would guess one of 3 things.. Signal strength, crummy internet (bounces), or maybe you are out of dhcp addresses?

good luck..
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gryhnd

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I'm no fan of Chamberlain by far, but 2.4ghz is pretty much the standard for IOT devices that aren't cameras. Mine connects fine to it, and I rarely have a problem in that regard. I have a dedicated and cheap Belkin A/P for my many IOT devices, and I turned off the 5ghz channel since they all run on 2.4. My Nest cam runs on off the 2.4 as well without issue (well, without issue related to the WiFi).
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Rich Koerner

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I bought a new router that didn't fix it I've read all the troubleshooting I've tried using do dedicated suggested channels I've been fighting these things over a year it's one or the other or both that are offline and they are within ten feet of the router. I would rather run wire through them but they don't accept that you wired connection. I would love to try 5 gigahertz maybe it's less congested but I don't have that optionso really begs the question why would I pay for a service to put them on my Google home when they won't stay online everything else in my house does including all the stuff I bought since then
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jkennebeck

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I have a general question here.
Why do some linkable partners show up as free and others have a cost associated with them?
Nest      Free
Alarm.com    Free
Wink   Free
Xfinity    Free
Google Assistant  $$$$
IFTTT   $$$$
Alpine   $$$$
Clare    $$$$
EVE   $$$$
Total Connect   Free
Tend    Free

What gives here?  This doesn't make any sense.

If I buy a $69 wink hub I can control my garage door for free for life.
Or I can pay $1/month to use google assistant or IFTTT?

This company sucks.

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Chris Pick

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I have a wink hub.. will not let me control garage via google home linked to wink.. sucks
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cwag03

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I don't think Chamberlain gives a shit about people complaining here. Might make more of an impact if we all leave bad reviews on their products online wherever possible?
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Saied Gerami

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I just want to turn on my garage and outside lights on when I open the garage door. I think I found a simple workaround. Create an email alert on mychamberlain.com. Have Gmail Service on IFTTT to react to that alert and turn on your Smart Switch Lights on. I will let you know how it works when I am done. It'll take a while...
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Bernal Murillo

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I swear I saw the top of the line openers Chamberlain offers and I said to myself "these are the openers I want I'm my new home" came back to my house and thinking about how to pitch the idea to my wife I went to my myq app (we are renting and we have a Chamberlain with the
myq hub) to look for the integration we could build in our new smart home ... Just to find out about this fee. Why do I have to pay for an expensive opener and then a few to integrate it with the rest of my devices (which all are free-integration after paying for them) ???

It's insane what this company is doing! I don't know which openers I'm going to get, but if I'm forced to buy Chamberlain or any of their other companies, I'm not getting the myq for sure. So many other openers offer free integration even with your devices that I can't find words to describe this. Is this company aware that we are in 2019? Someone should let them know.

I was reading you hold 60% of the market in USA ... A country that is walking fast into the iot era, and no company is charging for this. Please reconsider, is idiotic to continue down this line.