App Crashing

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  • Question
  • Updated 6 months ago
App on iPhone has started crashing within last 24 Hours. Will not load. Have tried uninstalling and reinstalling and same issue.
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Christopher Soto

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Posted 6 months ago

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gryhnd

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You'll need to at least tell them your iOS version, iPhone  model and version of the app.

I'm on iOS 11.3.1, iPhone 6+ and the latest (last week's) update of the app. I'm not experiencing any crashes, fwiw.
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Michael Parker

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I’m on 11.4 beta 4 on iPhone X and runs fine.
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Yaro Kors

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Crashing on IphonebX, iOS 11.3.1
Basically it allows to install the app and enter credentials but crashes after I open the app for the 2nd time 
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Lew

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I'm a new MyQ user and ran into this same issue over the weekend.

You need to delete the MyQ app from your iPhone X.  Turn the iPhone off then on.  Reinstall and open the app.  This time enter your email address and password, select remember login if you wish (I did), but DO NOT allow Face ID.  

This is what fixed the issue for me.  Good luck...
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Michael Parker

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No issues for me (using automatic login not faceid)

I figure if they can work my face to unlock my phone faceid anywhere else is useless too
(Edited)
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Yaro Kors

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Thanks, it worked!
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Christopher Soto

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Crashing on Iphone X, Version 11.3.1


App version 3.105.1
App will pull up main screen then immediately crash.
(Edited)
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Lew

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I'm also using iOS v11.3.1 on an iPhone X.  Try my fix above...