Anyone have issues with setting up a MyQ and then none of the remotes work with gargage door anymore? The wall unit still works fine

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  • Updated 9 months ago
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Anyone have issues with setting up a MyQ and then none of the remotes work with gargage door anymore?  The wall unit still works fine.  Any ideas?
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Steve Levet

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Posted 2 years ago

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Roger Tornow

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Just set mine up and have the same problem. The wired button works but the buttons in our cars and outside remote no longer works. Any suggestions? Thx!
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benlockett

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Same here, is this normal?  Hope not
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MyQ Community Manager, Employee

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Steve, Roger, and benlockett, can you tell me the make/model of your garage door?
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mike

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Liftmaster 1/2 HP Security +. Model # 1265-267. Have the serial # if needed. The ONLY way I can set up MyQ successfully is to hold the red button on my opener for about 6 seconds until the LED turns off. This clears all the codes from the opener. I can now successfully set up MyQ correctly. MyQ monitors correctly, and I can open or close the door with my MyQ app. That said, once I do that, my opener won’t let me reprogram my remotes or home-link. I’ve tried repeatedly, with no success. It seems like I am locked out of programming any other devices. The only way for me to successfully reprogram my remotes is to hold the learn button down for 6 seconds, erasing all codes again. Then, I simply press the learn button, hold down the button on the remote for 2 seconds, and it works again. But I can’t set up MyQ successfully without erasing all codes and doing it first, thus preventing the remotes from working. The only way I can get both the MyQ G0301 and my remotes to work is to set up MyQ in monitor mode only. Sucks, as that’s not worth $100. Will likely be returning my MyQ.
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MyQ Community Manager, Official Rep

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Mike, I'm looking into an answer for you.  More soon. Chuck
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MyQ Community Manager, Official Rep

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Mike, openers like yours with the red learn button can use both Security+ 390mhz (red learn button) and billion code (green learn button) accessories, but not at the same time.  Wondering, was a billion code remote used to program your HomeLink?

We suggest you perform the following steps:
  1. Clear the opener
  2. try adding the MyQ garage by selecting a LiftMaster with a green learn button
  3. See if the remotes can be programmed back
 This link should help: https://goo.gl/J37kTU

Let me know if this does the trick. -Chuck