Any known issues between MyQ and AT&T Uverse Gateways?

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  • Updated 1 year ago
I installed my new Chamberlain garage door opener and set up the MyQ gateway.  It works great (thank you very much).

However, since installing it, my ATT uVerse modem/gateway has gone belly up 3 times.  It never experienced this behavior previously.  I have ATT coming out in a couple days to troubleshoot.  I know one of the first things they will ask is if anything has changed recently.  Only real change is the addition of the MyQ.

Are there any known issues or historical cases with the MyQ causing ATT modems to lose connectivity?
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Tim Fitzpatrick

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Posted 1 year ago

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Todd Sorensen

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I can only attest to the various AT&T Fiber options, but I have had both Uverse and also DirecTV service with my MyQ and it has worked across 2 different modems now. 
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Tim Fitzpatrick

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AT&T came out and confirmed that the MyQ router had nothing to do with my issue (it was typical line issues).  It turned out to be merely a coincidence on the timing, as my problem started two days after I installed the router.  Thanks for the help.