Announcing MyQ Products with HomeKit Compatibility

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  • Updated 1 year ago
  • (Edited)
We are excited to announce the integration of MyQ technology into the Apple HomeKit ecosystem. By July 31, 2017, the Chamberlain Smart Garage Hub, the second generation of MyQ Garage 2.0, will have HomeKit support to deliver new levels of convenience and control to consumers. In addition, we are introducing MyQ HomeBridge, a retrofit device delivering HomeKit compatibility to existing MyQ consumers with Apple devices, by April 2017 for a discounted purchase price of $49.99.

We appreciate your patience as we continue to work diligently to incorporate the latest technology as part of our ongoing commitment to enhancing MyQ innovations.

Please visit our website https://www.chamberlain.com/apple-partnership for more information.

Thank you,

The MyQ Team

---Update 4/10/17-----

As you know, we have been working diligently to finalizeHomeKit integration for MyQ-enabled products, including introducing MyQHome Bridge. This retrofit device will deliver HomeKit compatibility to existingMyQ users with Apple devices. Our priority is to ensure MyQ HomeBridge, likeall of our products, is a reliable solution that meets and exceeds safety andsecurity standards.

In order to make sure thisdevice meets our high standards, we now expect MyQ Home Bridge to be availablefor purchase at the end of Q2 of this year. We are working hard to bring thisproduct to market and will continue to provide updates to you in the comingweeks.
 We regret any inconvenience, but appreciate yourpatience as we incorporate the latest technologies to enhance MyQ innovations.  
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MyQ Community Manager

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Posted 2 years ago

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Roger Todd

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Any plans to offer an opener product with INTEGRATED Apple HomeKit that requires neither bridge, gateway, nor hub, or will Apple HomeKit always be offered in the form of a purchase in addition to a Chamberlain opener?
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Hoang Nguyen

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Kylie, I have the LiftMaster opener that uses MyQ as well. Will the new HomeKit hub work with my LiftMaster?
(Edited)
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MyQ Community Manager

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Are you already using the MyQ app to control your Liftmaster opener from your phone? If yes, then Chamberlain's MyQ Home Bridge will work with your connected opener. 
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Edward Johnston

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Please Kylie, I have a WD962EV chamberlain garage door, will I be able to control it using HomeKit , even if I don't own a myQ internet gateway? Or will I have to buy the HomeKit hub and then a internet gateway?
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Kaptain Insano

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Will the new MyQ bridge work with Liftmaster sliding gate operators that support the internet gateway today?
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derek

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Is this new bridge available in the uk
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MyQ Community Manager

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Derek, please reach out to our colleagues in Europe at this email address: info@chamberlaingroup.com
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Brian

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Glad to hear HomeKit compatibility will finally be coming to MyQ!

Sad (mad?) to hear it will cost me an extra $50 to add it to the MyQ Garage I bought specifically because Chamberlain said it would be upgraded to HomeKit with a firmware update.
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Scott Jarvis

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This is clearly fraud and deceit on Chamberlain's part for this MyQ bait and switch. The bridges or MyQ 2.0 should be provided at NO COST to current customers. 
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Brian

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I don't know about fraud and deceit. I'm inclined to lean toward's Hanlon's Razor:
"Never attribute to malice that which is adequately explained by stupidity"

Even then, I think stupidity is probably a bit harsh. I'm willing to believe the Chamberlain really thought they could pull this off with a firmware update, at least up until the end of 2015 (based on online responses). Somewhere around that point they realized they couldn't, but we don't know how that came about.

I think they could have handled this better by telling us all and backing off their promise as early as possible - once they knew the firmware update wasn't going to work.

Still, maybe someone was crossing their fingers that Apple would relax the HomeKit requirements somehow to make the firmware update a feasible option (Apple could change HomeKit at any time without consulting anyone. In fact, they do - they continue to add more features and device types).

So, I'm as disappointed as everyone else, and hope for a cheaper-than-$50 option, but I don't think all this was a calculated evil plan :-)
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Scott Jarvis

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OK, I'll back off of "calculated evil plan" but Chamberlain clearly held back relevant information for customers when they KNEW the 'gen 1' devices would not be Homekit compatible as they have been saying since 2015.  And then changing $50 is very anti-customer/exceptionally slimy.  They need to do more than changing a 'special price' for the bridge.  
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Tom Herman

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It helps to understand that all HomeKit devices require a specialized hardware chip to meet the security requirements Apple has imposed. Meaning no existing device can simply be updated to be compatible with just firmware unless it was manufacturered with it from the get go and just disabled. This was not the case early on with HomeKit so a lot of companies made promises/suggestions they couldn't backup but not necessarily their fault.
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Brian

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Here's an interesting related article:
https://www.theregister.co.uk/2015/06...

According to the article (and as Tom said), it appears that Apple changed the requirements as it developed the HomeKit spec. Many companies were caught off guard. They may not have know that they were "lying" and Apple's NDA may have prevented them from informing customers about the changes.

The original MyQ does have an Apple-certified chip - certified for the Made For iPhone (MFi) program. That's why it can ask you to pull the Wi-Fi settings from an iPhone via Bluetooth. Maybe things changed and that MFi chip didn't end up being HomeKit certified. Unfortunately, due to the Apple NDA, we probably can't get the whole story.
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LD

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This breaks Chamberlain's promise to deliver, for free, a solution to existing customers. Will Chamberlain be shipping me a device gratis per their promises (made by the VP and multiple support people)?
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MyQ Community Manager

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Today’s technology space is increasingly complex and constantly changing. As part of our commitment to meeting and exceeding safety and security standards for our products – including, in this case, securing the gateway to your home – we undertook a comprehensive development process for the HomeKit integration. We have priced MyQ HomeBridge accordingly based on the resources required for the integration process as well as the product’s market value. As part of our commitment to doing right by our customers, we will be offering a discounted price for MyQ HomeBridge in April. 
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LD

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Kylie, we all get that it's complex. I'm glad you had a prepared non-answer. Chamberlain promised, for free, that our existing units would be HomeKit compatible. That's all we are asking for. If that means you eat the cost of a bridge rather than deliver a firmware update, that's ok. I don't necessarily require a firmware only solution. I do require a free solution as promised.
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MyQ Community Manager

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Unfortunately, we are not able to offer MyQ HomeBridge free of charge, but we are able to offer a discounted price in April. We will notify MyQ users when the product becomes available. 
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LD

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I'm not asking. Chamberlain made the promises. Your VP himself made the promise. I'm telling you, Chamberlain will give me a free HomeKit solution.
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Brian

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Please consider offering it at a better discount than currently stated. A $20 add-on for verified existing customers would be reasonable. $50 is not.
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LD

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Kylie, I must also note that the $50 price isn't a discounted price to the existing customers you are screwing over. It's available to anyone. You are offering us absolutely nothing after lying to us and leading us on for two years.
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Scott Jarvis

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This is BS- I just purchased MyQ for Christmas because Chamberlain PROMISED an update to make HomeKit work. I paid $90 for it and now I have to pay 50% more to make it fully functional? I'm sensing Class Action here...  We should all file claims with the FTC- https://www.ftc.gov/news-events/media-resources/truth-advertising
(Edited)
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Edward Johnston

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Man stop busting her balls, ok never mind she is a girl so no balls. But I mean to say your making it sound personal. She just works there, the poor girl doesn't have the CEO as her slave. She can't control these high level decisions made at the top of the company.
(Edited)
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JeffS

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This is bait and switch. You promised Homekit for the original gateway - I purchased mine based on that announcement, including what was said at Apple WDC at the time. $50 is not a discount, it should be free, or at a "please forgive us" price e.g. $19.99.
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Jeff

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Chamberlain, thanks for working hard to make HomeKit compatibility available to your existing customers. Some of us realize that even making the MyQ HomeBridge available is a huge effort to satisfy the needs of your customers with existing devices and see the $50 price as much preferable to replacing the entire system with the next generation.
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John Scarfone

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It's April and there is no announcement when the home bridge will be available.
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Roger Todd

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Dude. It's only 2017!
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Anonymous

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Seems perfectly reasonable to me since it looks like the existing devices sell for at least $50 a pop on ebay. Awesome that Chamberlain is finally delivering HomeKit compatibility for everyone who has been waiting for it!
(Edited)
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Brian

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You misunderstand, Anonymous. The HomeKit add-on that will be discounted at $50 (for a limited time, I assume) is an add-on to the MyQ Garage (or the other existing MyQ products). You have to buy both.

Alternately, us existing users can get rid of the MyQ products we already have and buy the updates MyQ Garage (2.0 or Smart Garage Hub) in July, but the pricing has not even been announced on that yet. Probably around the original retail price of the original MyQ Garage at $129.99.

Not a great deal for those of us counting on Chamberlain to add HomeKit with a firmware update, as promised over and over again.
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Jason

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Time for a class action lawsuit. HomeKit compatibility was promised for free for existing customers. $50 doesn't seem like free to me.
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James

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I have a first-gen MyQ Garage that I use with my attached garage. I also have a barn with a MyQ Enabled Garage Door Opener that uses an Internet Gateway. That Internet Gateway is plugged into the same router to which the first-gen MyQ Garage connects via WiFi. I would only need one MyQ Home Bridge in total to bring HomeKit compatibility to both devices, right?

Also, at one point, Kylie was noting names of those who expressed a willingness and ability to test Chamberlain's HomeKit solution. If that list is still open, I ask that I be considered. I've been using the MyQ since day one, and I have a number of HomeKit devices already; I think that I can give good feedback!

Thanks!
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MyQ Community Manager

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That's correct James. :)
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Edward Johnston

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Kylie may I be a tester for the HomeKit. I have 17 HomeKit devices and use complex scenes. If there is a bug I will and shall find it.
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Darren Howard

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What?! Chamberlain, you've been leading everyone on for the last two years saying that HomeKit compatibility would be a free software update. You can't charge people for your own incompetence and false promises.
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Ted M

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I've been watching the community pages for months seeing if there had been any update on HomeKit compatibility, as that was key point in my purchase decision in early 2016. But after keeping quite for a year now and seeing todays announcement, I completely feel taken advantage of since it was suppose to be a free update.

If I wanted to use a HomeBridge solution, I would have bought a Raspberry Pi months ago and done it myself for less than what Chamberlain is offering as a discounted solution to its existing customers.
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Johnny

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You guys have been advertising it's Homekit compatible for the past several years, and now you are saying it needs an additional device for $50 to be compatible with Homekit? That's insane.... Then, just refund MyQ at the full retail price for my 2 year of waiting for the update. I will rather buy a Garageio or Gogogate2.
(Edited)
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michaelsmills

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You guys at Chamberlain have blatantly lied to your existing customers. Another poster has documented the numerous times your company has promised free firmware updates to get Homekit compatibility. It has been very clear that firmware updates were not enough because of the chipset requirement, but that should have been communicated to customers (rather than explicitly promising the FREE update). I've been very interested in the myQ with Homekit, but I can guarantee you I will not be purchasing from Homekit if this is the way you guys treat your customers.
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Brian

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I disagree that it has been very clear that firmware updates were not enough. The MyQ obviously has an Apple-approved WiFi chip in it, otherwise it would not have been able to ask your iPhone for the WiFi password, etc, like it does. I was under the impression that was the same chip that was initially listed as required for HomeKit compatibility. So it is possible that Chamberlain was reasonably hoping they could make the existing product work.

That being said, since this new bridge product will be released in April, they obviously have known for a while that it would be necessary and have been developing it. From what I can see on Twitter, they stopped saying the firmware update thing around the end of 2015. Yet they let old and new customers believe the old promises for over a year longer. Not cool!
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michaelsmills

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You are incorrect. The bridge they will be selling has the required chip.
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Brian

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Oh, so you know what chip is in the original MyQ? Which one is it? I've been curious if it is, in fact, the Broadcom chip that HomeKit first required.
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Brian

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Here's an interesting related article:
https://www.theregister.co.uk/2015/06...

According to the article (and as Tom said), it appears that Apple changed the requirements as it developed the HomeKit spec. Many companies were caught off guard. They may not have know that they were "lying" and Apple's NDA may have prevented them from informing customers about the changes.

The original MyQ does have an Apple-certified chip - certified for the Made For iPhone (MFi) program. That's why it can ask you to pull the Wi-Fi settings from an iPhone via Bluetooth. Maybe things changed and that MFi chip didn't end up being HomeKit certified. Unfortunately, due to the Apple NDA, we probably can't get the whole story.
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JeffS

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Sorry, but when announced, they were crystal clear on the HomeKit support, including at Apple's WDC. No matter what caused them to retreat on that commitment, sales of the product for years were based on those commitments. 

If they said, $10 and we'll send you the update, that's not going to kill anyone. At $50 they are profiting off of the early adopters that purchased based on the original specifications including HomeKit.
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Brian

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And more evidence that Apple can change things whenever they like:

https://www.macrumors.com/2017/06/08/...

The article, reporting on a HomeKit session at WWDC yesterday, mentions that Apple is dropping the hardware authentication chip requirement. That part will now be possible to do through software (using the same type of encryption, etc.). Apple has total control of the HomeKit specification and can change it to be more strict or more lenient, if they choose.

I wonder if this opens the door to older hardware being firmware upgradeable to support HomeKit? I imagine there are other factors involved, too, but I'm crossing my fingers (not just for Chamberlain).
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RS

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Well, Brian, of course Apple can change the requirements at anytime. It's their platform and their API. As anyone with even a day of development experience will tell you, APIs and requirements are subject to change. That's life.

None which explains why chamberlain has struggled for so long while their "peers", or other companies doing HomeKit, have been able to have success. GDOs are not a particularly difficult concept functionality...open/closed, up/down, on/off. It isn't rocket science, but we may make it to Mars before chamberlain figures this out.
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RS

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Oh also Brian, you keep pointing to the fact that it can get wifi settings from the iPhone as meaning it's mfi certified. Completely unrelated. My Wink Hub also did that and it's far from mfi certified or having the HomeKit chip.
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Brian

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Yikes!

I wasn't trying to defend Chamberlain's woeful stream of schedule slips, etc. Just adding information about the latest in HomeKit from Apple to emphasize that Apple may have changed the requirements before, too (without any of us knowing due to NDAs, etc.).

That's interesting to hear that non-MFi products can pull WiFi settings from an iPhone (I'm assuming without the user typing the password, like the MyQ setup does). I'm not sure about that...I think the Wink Hub makes you type your password in.

Oh, also, the MyQ _is_ MFi certified. It has the "Made for iPhone" logo right on the box. :-)

(Edited)
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rob

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The original product was advertised as HomeKit compatible when I made my purchase. I have waited patiently for over a year without saying a word. I have followed this forum and the numerous promises that HomeKit compatibility would be provided to existing customers at no cost. Is this no longer true?
(Edited)
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Trevor B.

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Yes compatible!! Just like everything else that uses that term (Bluetooth, iPod, etc) Some require an add-on module/device, so im not sure what everyone is all enraged about.
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JeffS

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Compatible with a future firmware update is lightyears away from, with the purchased of a $50 add-on module. 
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Jeff

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I'm very confused - the details for the new MyQ Home Bridge indicate that it requires a Chamberlain Internet Gateway (or Chamberlain Wifi Garage Door Opener or a MyQ Garage). Why would both a Home Bridge & an Internet Gateway be required?

Why not just have the Home Bridge subsume the features of the Internet Gateway?

Either way, definitely count me upset about the failure to deliver on the HomeKit promises for my existing Internet Gateway.
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MyQ Community Manager

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If your garage door opener is already connected with MyQ and you can control it with your smart phone (because you already use a gateway, MyQ garage or Wi-Fi opener) you will only need a MyQ Home Bridge to add HomeKit compatibility. 

If you garage door is not yet connected to MyQ (using any of the products listed above) and you want to add MyQ smartphone control and HomeKit, you'll need to install the Smart Garage Hub.

Hope that helps. 
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Scott Jarvis

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This is unacceptable- I just purchased MyQ for Christmas because Chamberlain PROMISED an update to make HomeKit work. I paid $90 for it and now I have to pay 50% more to make to fully functional? I'm sensing Class Action here...
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Don MacKay

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So take it back. problem solved
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Andy Stahly

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assuming the above and I already have MyQ for 3 garage doors, how many Home Bridges will I need to buy in April, 1 or 3?
(Edited)
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MyQ Community Manager

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Hi Andy, You will only need one MyQ Home Bridge. It can pair with up to 16 MyQ devices.
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Andy Stahly

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thank you.
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JBDragon

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Chamberlain hasn't advertised Homekit support on any products for like 2 years now!!!  Back then they were going to support it, they advertised it, and then something happened and anything and everything in reference to Homekit support was pulled. 

If you just recently got a MyQ, where did you see Chamberlain saying there was going to be a Update to make Homekit work?  Because they haven't said any such thing in 2 years.   If you have a device from 2 years ago that you got because of a expected software update, YOU have a right to complain. Anyone else that got one 1 month ago, 6 months ago, 1 year ago, etc, You're just a fool.  No where does it say there's a software update from Chamberlain coming for Homekit support.

Go Google and try to find something!!! Nothing from Chamberlain anymore.  I did find this from back in June 2015.
http://www.smarthomehub.net/forums/discussion/519/myq-garage-to-be-homekit-compatible-with-just-a-fi...

That's about all I find on this matter other then forum posts. If you just got it at Christmas, Chamberlain promised YOU NOTHING!!!!  Does it say anywhere about Homekit on the Box?  On there Web page?  NO!!!  

Spend the $50 on the bridge and you'll get Homekit support.  
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Todd Sorensen

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If it ever releases. We are in Q3 now and they have missed their second self appointed deadline. This is how they roll. Couldn't even update the post. And web site still shows a notify me when available button. You can cheerlead for them all you want, but chamberlain just continues to over promise and under deliver and miss deadlines. Always nice to find a shill in disguise though.
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Devin

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I'm personally excited about the announcement.  I can understand people being upset but it's really not worth getting frustrated and aggravated over.  I always buy a product for what it is, NOT what it might become.  Updates/upgrades often do not turn out as planned.  I don't know all the technical stuff but it apparently takes a great deal to make a product Homekit compatible.               

Hue lights and Caseta Wireless both needed a new bridge.  I watched this same situation play out on the Honeywell forums.  People waited and waited to see if the Lyric thermostat would get Homekit via a firmware update.  That of course didn't happen, it took a new device.  People repeatedly asked for information but were given generic responses.  Most companies simply will not provide info on future products until they are ready.  The same was true for the August lock.

For months now Ring has been saying that the Ring Pro will get Homekit via a firmware update.  I have a Ring Pro but I didn't buy it for that reason.  If they pull it off, great but I know that it might not happen.  Homekit is something we all easily lived without just a few years ago.  It's just getting its legs so to speak.  Just my two.    
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Roger Todd

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Any plans to offer an opener product with INTEGRATED Apple HomeKit that requires neither bridge, gateway, nor hub, or will Apple HomeKit always be offered in the form of a purchase in addition to a Chamberlain opener? If Chamberlain is not going to answer the question, then please indicate so, and I'll stop awaiting an answer.
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Brian

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Since there is no formally announced or released product as of right now, just assume "no" is the answer. If Chamberlain told you "yes", how much would you believe it?

If there is anything we have learned this week, it is that a promise for something in the future should be taken with a grain of salt.

(This goes for most corporations, BTW, not just Chamberlain. Announcing future plans just gets you in trouble.)
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MyQ Community Manager

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Hi Roger,
Unfortunately, we can't provide an answer to your question at this time. 
(Edited)
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Roger Todd

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Thanks for responding. Hopefully, once the bridge and hub are successfully in production, Chamberlain will look at direct integration into the openers.
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Trevor B.

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you can guess that will come in the new line of products, but who knows it may take a few years as Garage door tech is much more advanced than any other tech, so it takes years and rocket science to do what similar products do in months.
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Don MacKay

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Can you at least tell us, does the Homekit bridge use wifi, ethernet or bluetooth to hook into our system?

Thanks
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MyQ Community Manager

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It uses an encrypted radio frequency to command your garage door opener, similar to how a transmitter works. 
(Edited)
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Jim Spicer

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I think you need to make your own stuff work right first.....internet gateway doesn't detect the remote light modules i just bought....they blink once  then time out....
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Harry Dotson

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MyQ Community Manager...  It appears from you comment about how the new Home Bridge communicates to the MyQ controller in the garage is by radio frequency, just like the Internet Gateway.  Does that mean the Home Bridge will have the same range as the Gateway (up to 600 feet)?  If so, why do all the installation guides say to install it in the garage, where in many cases you may not have a strong WIFI signal.  One of the main advantages to the Internet Gateway was that it would work even when your garage is located in another building, like in my situation.  I hope this is the case and the new MyQ Home Bridge is like a wireless Internet Gateway with Apple HomeKit capability and where you install it is more dependent on a WIFI signal and not its proximity to the garage door opener.
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Troy V. Barkmeier

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Fifty? Fifty dollars? That's half the original cost of the unit! Add in what I'm sure will be $10-$15 for shipping, and I'm halfway to the cost of a new unit. Utterly disappointing – and probably legally actionable – conclusion to this whole sad saga.
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Edward Johnston

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Please don't do that sir. I need the HomeKit module these guys are making for people who are disabled and need voice to open the garage. If you sue them and for hey go out of business we could all be the losers. There is no other HomeKit solution. We have to just accept this. Please sir. Please this company doesn't have a lot of money and hey are just doing the best they can. I know it's wrong but at least they are giving a discount.
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LD

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Can't tell if serious...

Chamberlain is a huge company. The largest garage door opener company in the world I think. They'll be fine.
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Edward Johnston

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I am just worried. I was being serious.  we got a good thing. this company is trying help those out who lack motor function, and a lot of people are given them hate. I got burned too. 
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LD

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Wouldn't it be awesome, then , if you could simply say "Hey Sriri, open my garage" for free as VP Cory Sorice promised multiple times?
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Don Sullivan

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I do find it interesting that they are acting like things like this never even happened:

https://www.youtube.com/watch?v=huJvtTEx-Ug&app=desktop
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Roger Todd

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Stone cold, right there. In public, in plain English.
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Scott Jarvis

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Yep, 2:10 into the video. Clear as day.
(Edited)
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LD

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They just deny reality. Hoping it will go away.
(Edited)
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Yvonne Liu

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You can get the fucking thing open buy saying siri opens the fucking garage door just by pick up a raspberry pi 3 for under $50
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JBDragon

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I've said in the past that it would NEVER be a free software undate for the simple fact it would need the correct hardware, in this case Apple's security Homekit chip.  Apple takes security seriously, it's not like the piss poor security most all Internet of Things devices are.

I've said this over a year ago.  There was NEVER going to be a software update.  It's impossible.  Quite frankly, this $50 bridge upgrade that will work on all the MyQ devices to give Apple Homekit support is a fair price.  Especially if you have it built into your Garage door opener. which is quite a bit more money to replace.
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David Nine

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Just another note about this possible alternative, called Nold Open. While no price has been set, it continues to state a February 2017 launch...much sooner than July 2017. So depending on the price, especially in lieu of MyQ's $50 bridge price, this may be the better option. I have NO idea whom this company is or their ability to deliver quality products.

Nonetheless... http://www.digitaltrends.com/home/nold-open-smart-garage-door-conversion-apple-homekit/
(Edited)
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Thomas Nye

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I have been watching this board for months...at first just to find out when it might be released.  Then I followed it to see how Chamberlin would react to a clear false advertisement.  While it is unbelievable that a company of that size would make a technological blunder as they did by saying their product was Homekit compatible...it is their response to their customer base which is very telling of the type of company they are.  It was not the break-in that got Nixon impeached...it was how they handled the aftermath.  This is the same thing...it is the way they have treated actual customers that I am stunned at. You could write a book on the exact thing to not do when faced with a corporate crisis or problem.

The non-answers, half truths from Kyle over all this time have been fascinating to see as a potential customer.  As a side note, in my previous job working for a global billion dollar public technology company, I would have been fired and held accountable if I made such a technological mistake...I mean, Chamberlin actually decided to put Homekit compatible on their boxes without even knowing what that means!  What does that say about them as a company!?....but I digress.  Thankfully, today I just make wine for a living.  

I will not be purchasing this new hub from Chamberlin.  I will wait for a competitor product which is slated to released this year, even though it is manufactured in another country, a startup and a bit of a risk.  Chamberlin should be ashamed with the way they handled this.  They have alienated their customer base and forced potential customers to go a different direction.  What a colossal blunder.  All they had to do, was say, "We misunderstood the Homekit requirements and will offer a free solution to any customer that puchased it within these dates..."  

If I purchased their garage door opener (which thankfully, I did not since I read this board), I would absolutely file a class action lawsuit.  I wonder...how much is that going to cost Chamberlin?  It's got to be more than making things right with your customer base.  

It's been fascinating to watch this unfold...I am watching a similar drama unfold in the Amazon message boards about releasing Prime on Apple TV.  While they didn't lie to their customer base or advertise falsely, they have handled the response to why they won't release it in the same manner. People just want information...the truth.  Not a lot to ask.
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Don MacKay

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The problem is we have heard this time and time again. Please provide me with a picture of the box that says HomeKit. People keep saying it, but no one has ever been able to prove it. The only issue was with walmart makeing up their own ad and providing false information (which chamberlain corrected).
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LD

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There is no box that says HomeKit because we know it didn't ship with that funtionality. There are multiple statements by the VP (and official support channels) stating it would be a free upgrade.

https://www.youtube.com/watch?v=huJvt...
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Thomas Nye

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I was not aware of that...I have not seen any picture posted on this message board.  Even if that is the case, what I have seen is NUMEROUS comments by Chamberlin Staff saying that it is Homekit compatible and misleading people for nearly two years.  That is pretty well documented on this board.  
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Glen King

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Ok, this ain't working. I have corresponded directly with Kylie. I wish to edit my posts to her that were a bit ummm, personal, but the 'edit' button is not showing up. It showed up for the second post until Chamberlain rearranged those posts in an attempt to let me edit the first, now it's not there either. I am therefore publicly authorizing Chamberlain to delete those two posts.


That said, we all get to see whether Chamberlain lives up to the announcement of July HomeKit integration.

Additionally, Kylie stated that Chamberlain is seeking within 2017 to restore SmartThings functionality, and that Alexa is high on their list of priorities. Not a threat.... but failure on living up to this announcement will be a bit of a disaster for them.
(Edited)
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Jeremiah Hall

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As my house was being built almost two years ago I had a Chamberlain opener installed. I requested that because I had heard of MyQ and loved the idea. I was disappointed to find out once I moved in that I had to buy another piece of hardware (internet gateway) to make it work but I understood. I have followed this page and have googled monthly to see when it would actually be upgraded for homekit and siri. I believed the promises and have waited patiently. I could have gone other routes but held off while Chamberlain fixed this. 

To read that they finally corrected this but I will have to pay another $50 is crazy. If a firmware update is impossible (which I understand) then the hardware should be free and if not free then way closer to free than $50. This is not our fault. We bought your product and accessories to do a job, a job you said it could or would be able to do. When it didn't you promised to fix it... free. There are numerous posts and at least one video stating such and now you are not honoring it. It would be so easy to fix this problem - let everyone place an order and provide the serial number of our existing equipment to prove ourselves and then ship us the product. 

I get it. You know you are the biggest provider of these products and that we have enough already invested that most of us will end up buying your $50 add-on just to be done with it. This is dirty. You have an opportunity to make this right, sure you will still have some customer complaining about how long this took but after their done complaining they could honestly say that you took care of it. Instead, their complaints will lead to larger complaints and I assume legal actions. Do the right thing. 
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MyQ Community Manager

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To be clear, Chamberlain is not an Alexa partner as of today. We are highly aware of our customers' strong demand for the integration and we will continue to evaluate our technology road map to meet our users integration requests. 


As Glen has stated above, we are working diligently to restore SmartThings functionality with MyQ. We have no promise of a re-release date at this time, however, it is a big priority of ours as we enter 2017. 
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chinh

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I gave up going to this site just to get no new or disappointments.

but can you get
1. Give access to WINK hub so we can close garage by schedule/Robots?
2. Fix the autoclose feature in app, ie If garage still open after 10pm, Close.
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MyQ Community Manager

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HI Chinh, 

1. That's correct. You can control your MyQ enabled garage door openers through the Wink app.
2. We are actively working to re-enable the schedule to close feature issue in the MyQ app. In the meantime, we are encouraging all MyQ Garage device owners to check their door sensor battery to ensure that when the scheduling feature is turned back on, that their door continues to operate normally. 
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Brian

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I think Chinh was asking specifically about the Wink "Robot" feature, which lets you perform an action based on some input. Wink has never had access to close or open a MyQ garage door based on some other input. The garage door opening or closing can be used as a Robot input (to trigger other actions), but cannot be an output.

In the Wink app, it shows the following text:
"Don't see your products? These products are currently not available to be used as effects in Wink automations:
- Chamberlain MyQ Garage Door"

I assume the lack of this feature is due to an abundance of caution. You wouldn't want to the app to mistakenly open the garage door, giving access to your home. If the MyQ system gets out of sync with your door (perhaps the door sensor doesn't notice the door has closed), an attempt to close the door would actually open it.
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Dan

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If you're still looking for Homekit testers, feel free to contact me! I'm at 40+ homekit devices, and haven't been able to onboard MyQ yet! I have two garage doors waiting. Thanks!
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Alex

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Nice Dan! I have 35 right now with more that I've order but have yet to receive. I recently bought 2 Chamberlain Wi-Fi motors after the announcement at CES. Hopefully you get a demo unit. 

Come join the HomeKit community on Reddit and share your setup! 

But in all seriousness:

+1 for being open to test the Camberlain HomeKit bridge. (I'll even pay for it!)
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John Scarfone

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So from the first post.

We are excited to announce the integration of MyQ technology into the Apple HomeKit ecosystem. By July 31, 2017, the Chamberlain Smart Garage Hub, the second generation of MyQ Garage 2.0, will have HomeKit support to deliver new levels of convenience and control to consumers. In addition, we are introducing MyQ HomeBridge, a retrofit device delivering HomeKit compatibility to existing MyQ consumers with Apple devices, by April 2017 for a discounted purchase price of $49.99.

We appreciate your patience as we continue to work diligently to incorporate the latest technology as part of our ongoing commitment to enhancing MyQ innovations.

Please visit our website https://www.chamberlain.com/apple-par... for more information.

Thank you,

The MyQ Team

---Update 4/10/17-----

As you know, we have been working diligently to finalizeHomeKit integration for MyQ-enabled products, including introducing MyQHome Bridge. This retrofit device will deliver HomeKit compatibility to existingMyQ users with Apple devices. Our priority is to ensure MyQ HomeBridge, likeall of our products, is a reliable solution that meets and exceeds safety andsecurity standards.

In order to make sure thisdevice meets our high standards, we now expect MyQ Home Bridge to be availablefor purchase at the end of Q2 of this year. We are working hard to bring thisproduct to market and will continue to provide updates to you in the comingweeks. We regret any inconvenience, but appreciate yourpatience as we incorporate the latest technologies to enhance MyQ innovations.

Notice April 2017 for the home bridge. Now it's Friday April 28th and this home bridge not available. I highly doubt Chamberlain will start taking orders Saturday or Sunday.

And the wait goes on and on and on for when this home bridge is actually delivered to existing customers. Surely by now Chamberlain would get their act together, but unfortunately NOT.

Chamberlain can blame their development team for this blunder or Apple's fault, but why not be honest and let everyone know the real reason for this long delay.