Amzon Alexa (Echo) Integration

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Any plans to integrate myQ into the Amazon Echo, like Garageio?
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Daylen

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Posted 3 years ago

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Thomas Pratt

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interestingly I received an email while typing the previous comment from Kevo announcing that I can now use Alexa to lock, unlock, and check the status of my door lock....... Chamberlain will be left behind in the automation department and for good reason.
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MrPete

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Kylie, you wrote back a ways that your company focus is: Safety, Security, Quality... and you hold up any release any time an issue is found in one of those areas.

I highly recommend reading "The Lean Startup."

Quality is NOT that big of an issue at the outset.

A simple less-functional connection can easily provide Safety and Security.

Even releasing a status monitor would do it! Status plus door-close would do it.

RELEASE IT. Otherwise, as so many have noted, you will fall by the wayside.

Believe it or not, Apple is NOT that big a deal. Homekit not that big a deal. Your own new proprietary box... not that big a deal.

Read the Lean Startup... and learn. Quickly.
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Pm

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Well, the issue here is that Chamberlain wants to charge a service fee of $10/year and make us dependent of their service and add another point of failure in a home automation system. I agree with Thomas and others that every single device in my home works independently of any 3rd party service. I don't need to pay Schlage a monthly service fee to control my lock through my home automation system. Neither do I for my irrigation control system, my security system, etc. But for some reason Chamberlain charges us for their useless Gateway unless you shell out more money for a basic service (yes, integration into home automation systems is not a "premium" feature but an expected feature).
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Rori Stumpf

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$10/year? That would be a huge mistake and I would dump MyQ. At that price it would make more sense to buy a 3rd party controller and just get the features I want, right away... no hassle.
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pfran42

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I'm done with this backwards company. A lot of people come to me for smart home guidance/recommendations/etc. (seeing how I have a fully automated smart home with over 200 connected smart devices). I am going to make a point to relay the negative experience I and others here have gone through in the last year. Chamberlain reminds me of RIM upper management right before Blackberry sales took a nosedive. Totally incubated in a "we know what's best for the customers" bubble and completely blind to the fact that in 2017, you have be fast, agile and willing to tailor your products/services to a market that is increasingly tech-savvy. 

Chamberlain is going to lose a lot of market share as soon as another player steps up and delivers a product that customers have been clamoring for.
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Max M Sanchez

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I get the security aspect of it, but how about doing something like the smart locks do? Just let it CLOSE the door via voice command??

This would add security as I'd like to make sure my lights turn off, doors lock, and the garage door closes at night when my family goes to sleep.

This improves security!
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Rori Stumpf

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I'd be happy to get open and close notifications. That is all...
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Max M Sanchez

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Yeah, Mighty Mule even lets you close the garage door...
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jbloggs

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I just purchased the Amazon Echo and thought..."let me get the skill for MyQ garage opener" as my first home automation feature. After searching Alexa skills with no luck, I land here and find out that no such skill exists even though the product has been on the market for such a long time. Upon reading all the comments it seems to be a very sad state of affairs. It leads me to believe that one of the following is the reason(s)...
1) Company is trying hard to figure out how to monetize this Alexa integration feature where existing customers would have to purchase additional upgrade to add Alexa integration.
2) The research and development dept for Software is only one person strong it's not even on their radar.
3) Customer calls for this feature is not something that company cares about.
4) Current Development dept has no clue on how to implement this feature

I mean, come on, it's a garage door opener and it's not like we need it to set our alarm, make the coffee and drive the car for us. It only needs to notify of open/close status and allow user to open/close door.
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Pm

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How about all of the above!!! Actually, I might be only 1-3 because doing this is really not difficult. Then again, if they only have engineers that can handle some simple electrical signals but have no clue about more modern but by now very common technologies then maybe 4 indeed needs to be on the list.

Frankly, considering the last official post from Chamberlain it seems 1) is the main reason. Even before they came out saying they are testing a 'premium' service at a cost I mentioned on this forum that they shouldn't be so dumb doing just that. This is just a stupid concept. Nest, Ecobee, Schlage, Philips, GE, and many, many, many more companies get that. Chamberlain does not!!!
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JBDragon

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I don't get the Echo and your Garage Door.  You're outside in the car, do you stick your head out the window and yell really loud to that echo next to your wide open window?   So what's the point?  

For me, the Echo is way to limited.  It's locked into a room by a power cord.  So now you litter those things around your house and that still leaves your front yard and back yard echo less.   

What I think works really well and EASY and high security is Apple's Homekit.  It needs more support for sure, but it works really well.  Since it's built into my Apple Watch,  I can lift my wrist, look at my watch and say "Hey Siri" and issue a command.  That can be as simple as "Hey Siri, Open Garage" and it does it, same with close.  That would come in handy on my Motorcycle where I don't want to deal with a Remote.    Hell I wouldn't need one for my truck.  People break into cars are steal them along with registration and then rob you blind with direct access into your house when you're out someplace.

I can adjust the temp with a Ecobee 3 or 4.  I can turn on/off lights.  Operate Locks.  Besides the normal things of setting a timer, a Appointment, a reminder, a text message., answering a phone call or placing a phone call and do it all on the watch hands free.  I can ask when do the giants play next and it'll tell me.  Even tell me a joke.  I can pay for things at many places with Apple Pay.  It works really good and everywhere I'm at, at home or away from home.  

A Echo seems like old tech to me.  Something that should have came out at least 10 years ago.  I even feel about the same way with the Apple Homepod, though it's more focused on Music and the quality speaker.  Though I really have no use for one of them either.   Homekit makes things a snap.  Doesn't matter who makes it, it all works together seamlessly.  Of course if you have ANDROID, you're out of luck.  I wish Apple would open up this area.   Internet of things devices, most have piss poor security.  

I just don't see much point in Echo support.  Maybe Internet of Things support if they can beef up security. Something the Ring Doorbell does for example.    I don't really see much point in opening and closing the door from inside your house with a Echo?  About the only thing you can do is ask if it's closed I guess.  At some point you'll be able to set a schedule to auto close from the app.  So you have no more left open garage doors.  I think in the end, you'd rarely ever use the Echo to do anything with the garage.   Some things it makes sense, and other things, not so much.  Light control, temp adjustment, Sure.  You're inside, the Echo is inside.  It makes some sense.

I think it's pretty low on the list.  Though IFTTT support would be nice.  Apple Homekit support is coming soon.   The Wink hub might be a solution.    When I'm outside on my motorcycle and I can just left up my arm and say Hey Siri Open or Close the garage, and it does it, now THAT's useful.  That's a big time saver from having to start a app and click on the button to close or open the door.   The Echo could never do that.  I could do it a block from my house and just drive up and into my garage without even having to stop.  Now that would be really nice.    I just don't get the Echo.  I don't know, maybe it's just me.  To each their own.
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Jan Matavovsky

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OK I need to clear this up because you are way wrong with what Apple is capable of which is NOTHING!!!. Apple is so far behind in the technology race, so you are wasting your money and keeping my green in my pocket. Apple doesn't even have touch screen on their laptops and it's been out for years that is embarrassing. Apple is finally coming out with waterproof phones wow that is so 3 years old LOL. Wireless charging! Does apple do at least that NOPE. Oh man what are you paying for. All apple does is copy what has already been out. I am honestly waiting for Apple to release something unique like when the iPod came out. Apple is old news and over priced. 

So now if you want ANDROID and want more integrated products that are capable, then you want to choose the Wink platform or even Smart things which I haven't used. Both have Android watch apps and works great and can open my garage door with the app on my watch, oh no guess apple cant do that. Android is far ahead of the times and waiting for apple to catch up. I honestly want Apple to come out with something innovative, but we might need to wait for years to come. How many is anybody's GUESS!!!!
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JBDragon

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You are really pretty CLUELESS.   Touch Screen laptop's, WHY?  I've never owned a Mac, I'm a very long time Windows person since 95 and have a custombuilt Windows 10 Desktop  with a new 34" Ultra Wide screen display 21:9, and guess what, Not touch ether.   

Waterproof phone.  Something I've needed NEVER.  Looking at phones like Samesung with their so called water ratings and failing tests their supposidy certified for.   Fully how you throw out Apple copy's and yet Everyone keeps copying Apple.  In fact Android it's self is just a copy of iOS in the first place.  It would have ended up a BlackBerry clone isn't it wasn't for the iPhone.

Smartthings is overrated.  It has huge Security issues.  It's very well known.  I don't know if you have your head stuck in the dirt or what.

By the way YES the Garage door can be opened with a Apple Watch.  Homekit support will be out soon.    Android is so far behind in so many area's.  They are good copying Apple though.  I've sure you love Google spying on everything you do.  You sure as hell have no idea what you're talking about.  Just another blind, clueless Apple hater.
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Pm

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Not wanting to get into this war but this is about Chamberlain integrating with home automation system and not which system is better. I have my opinion which I won't voice here. All I want is Chamberlain to open up the API so anybody who wants to integrate Chamberlain into their system can do so without depending on Chamberlain doing so.

It would take Chamberlain years, a lot of money and then they still have upset customers because their system isn't supported, or there are bugs, or they have to pay, etc... It's a complete no-brainer, open up the API and the bottom line is going to look better!!!
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Jose de Melo

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Just buy a Wink hub and it will integrate with Alexa and the MyQ garage opener.
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Jan Matavovsky

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The Wink hub doesn't have any skills for the Echo as far as I know. if you have gotten it to work please let me know. Do the shortcuts work and get added to the skills on the Echo? I have all my lights on there and works great including thermostat. If you go on Wink's website they say what is compatible with Alexa and myQ is not on there. 
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JBDragon

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I haven't done it, but Google is your friend!!!
https://www.wink.com/products/chamberlain-myq-garage-door-controller/

Does this help you at all?  I still don't get Echo for your Garage door?  Homekit support, Yes, Echo, not so much.
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Jan Matavovsky

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I already looked that's why I was curious based on your post that it works with Alexa. Hopefully it will be here soon, that's what we are all waiting for. 
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Jose de Melo

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Wink is a skill.
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JBDragon

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I still don't get Echo support at all.  Unless you're echo is like inside your car, what's the point?  You should be able to have your Garage Door setup to auto close at a pre set time also.  That should be a soon to come feature as it was taken away.  it should come back.   They have their box to control a device like a light plugged into it. But really, with all the other light controlled devices that are out there, I wouldn't pick the MyQ one anyway.  That leaves the garage door where you are going to want smartphone or smartwatch control.  So Siri on Apple, and we know that's coming already with the MyQ Home Bridge.  Then there should also be Google Voice control.

It  should work with Phones and watches.  So like the iphone and the Apple Watch just using SIRI.  You have one or both of those devices on you and so it works outside and in the car.  Going though the door to the garage, you should be walking by the control panel to just hit the button.  So Voice control then seems a bit pointless.

I don't get Echo.  On the other hand IFTTT support could be useful?  if it had that, I would assume the Echo would be able to control it at that point anyway?
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Jim T

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Use your imagination a bit. There are all kinds of people that have use cases different than yours. Suppose a person arrives home from the grocery store, pulls in to the garage and loads up their arms with groceries. They walk into the house and say "Alexa, I'm home" or "Alexa, close the garage door" and it closes. Conversely, you might also say "Alexa, I'm going out" and have her automatically open the garage door for you. Both are completely believable use cases for some people. I'm sure there are dozens of other use cases also. And sure - you might say "How hard is it to hit the button with your elbow on the way past the door?" - but you could say that about anything that home automation does for people. This isn't about need. It's about want.

There's no excuse for them not committing to building an integration - and it's insulting for them to imply that we will have to purchase that integration inside new hardware when it can easily be added to existing hardware and should have been included years ago already. Seems greedy and shortsighted to me. This would be a great time for a competitor to step up. If you had asked me how likely I was to purchase another garage door opener from this company in the future - 2 yeas ago, I would have said 90%. Today, I'd say less than 10% and that doesn't just represent me. Many of us that are here complaining are "early adopters" and are the people that our friends and family members consult before making their own purchases. Our recommendations go a long way and we have long memories. Chamberlain had better step up and start acting like they care about their existing customers if they care at all about the tens of thousands of future sales they are jeapordizing.
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Lka Political

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Echo start the truck.... garage door opens truck auto starts.
Echo lock up the house... garage door closes locks lock.

I’m sure there’s many other reasons but mostly because we want to and we don’t need some nanny state liberal telling us what does or doesn’t make sense in our homes.

With that said I also respect Chamberlain’s decision not to allow Integration. That is their prerogative, as it was mine to switch out openers.

I’m sure the reason they (chamberland) do not open that door is in fear of being sued by an entitled man bun who refuses to take personal responsibility ( see nanny state liberal) when he/she leaves the door open and gets their fidget spinner stolen.
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Scott Chandler

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JBDragon, I understand you don't get the Echo.  But millions of us do.  

For me, well, I don't wear a watch any more.  My iPhone resides in my pocket and locked.  I already have Echo devices in my home (and my garage), my office (linked to my home), and even my RV.  I'm adding an Echo Dot to my WiFi Hot-Spot enabled Jeep, probably this weekend.

Talking to Echo hands free, the rapidly increasing intelligence of Echo, and the shear scale of Echo supported devices makes it a primary automation and information device for, as I said, millions of us.

Your fine with MyQ working with your Apple Watch and with Siri.  But not all of us follow that path.
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Thomas Pratt

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adding a dot to my car is something I have been contemplating for a while
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Pm

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Put it doesn't integrate with my 200+ other devices that are controlled by a different home automation system and that includes the light in the garage, light outside the garage, motion sensor in the garage, sensors to side door of the garage, etc. That is exactly the reason why I said before that Chamberlain should not just integrate with a few vendors (so they can charge us money) but to open it up.

They don't have the resources to integrate with the many home automation systems out there so let the home automation companies and third parties do the integration. Just open up the API.
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Max M Sanchez

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Jose, yes Wink has a skill but Chamberlain doesn't let Wink relay commands to and from Alexa. Chamberlain doesn't even allow Wink to create robots with MyQ. The functionality with Wink is limited to opening the Wink app and manually opening/closing with the app.
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Rori Stumpf

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It would be more useful to have the ability to hoist a stuffed unicorn on a flag pole
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Rich Mantz

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I found a skill for Alexa that worked. It stated clearly that the skill was third party and not supported by Chamberlain.  Today that skill stopped working. I went into the Skills section and searched my skills, it was gone. I don't know where it went, it appears that is was removed from Alexa's skills.

So, it can be done. I don't know why after two years of people asking for support there still isn't anything from Chamberlain.
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MyQ Community Manager

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Hi Rich,  

Thanks for reaching out.  I'm sorry but I don't have any information on the availability of skills developed by third parties.  

We know there’s a lot of interest in new platforms and devices, and though I can't reveal future product strategies, please know the team is actively working on the next versions of our MyQ-enabled products and will have some exciting announcements in the coming months.

Regards,
Chuck
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Dennis James

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You'd better hurry Chuck because we've been asking for IFTTT, Google and echo support for over a year and we get the same lame answers. People are scraping their Chamberlain opener with Ryobi openers. Chamberlain blew it with home automation enthusiasts.
(Edited)
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Stephen Dault

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Hey Chuck, tell the power to be that they are falling way behind the home automation world. Chamberlain went from being a leader to a follower that can't catch up.
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Scott Chandler

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Chuck,

Echo is not a new device.  It has become the primary device.
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Jeff D Taylor

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I hear Chamberlain's concern about security. It can be solved in two ways. One: Just add a disclaimer warning if you use it w Alexa, people may be able to exploit the weakness. Two: Like my car app that starts my car, add an optional passcode requirement. Example: Me:"Alexa, open the garage door" Alexa: "Please provide your passcode". Me: "1234". Alexa: "Garage door is opening".

Please Chamberlian, add Alexa support. ZWave would be nice for home automation too. 
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Mike Pena

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My Alex app to control my chamberlain my q stopped working all,of a sudden . What gives it was a third party app.
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Stephen Dault

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Mike don't hold your breath waiting for a response from Chamberlain, it's not coming.  To them it's all about money.  Until they find a way to charge us no Alexa skill.
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MyQ Community Manager

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Jeff D Taylor, 

Thanks for your suggestions, and know that I've provided this feedback to the engineering team. 

-Chuck 
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Rick Fletcher

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I would like to, at minimum, be able to get a status from Alexa as to whether the door or doors are up or down.  I don't necessarily need to control it, but a status would be nice.  I don't see that there is a big security risk with an informational update.... actually it makes the door more secure because I can then take action if I need to. 
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Chris Roman

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Exactly. Considering my MYq phone app can already do this, I should be able to be anywhere in my house and ask about status. Furthermore I should be able to get warnings, like I do on phone already. I spend considerable money on MYQ already, and frankly after what appears to be almost 2 years of requesting simple integration a first year engineer should be able to do as a side project and bring real value to the MYQ platform, it's frankly shocking chamberlain is missing the clear opportunity to take the technology that already exists and make themselves the leader. I work in a company that innovates and teams of engineers, and this is a no brainier. Someone is clearly thinking way too hard, likely trying to determine ROI, while depreciating the ROI on the existing inventory. 2 years of asking for the obvious, or are the people making decisions simply out of touch???
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Mike Baturin

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I haven't done an actual unplanned jaw drop at my computer screen in a while.  That is, until I just received this email - 

"MyQ Community Member,

 

Thank you for your ongoing support and for being a valued customer. We’re happy to give you a first look at today’s announcement that Google Home and IFTTT support are now available as integrated services. The combination of MyQ with Google Home and the IFTTT platform will deliver you advanced time-saving and convenience benefits by automating other smart devices and software platforms.

 

Each service is available for $1 per month or $10 for a year-long agreement. A free 30-day trial access to Google and IFTTT functionality is available to new subscribers. We hope you’ll give these useful, reliable, convenient services a try. Learn more about these new services below.

 

Thank you,

The MyQ Team"

$1 a month.  Are they for real?! And still not Echo integrated?
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MyQ Community Manager

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Hi Mike, 

Homeowners subscribe to the individual features they want, which is less expensive than purchasing a MyQ-enabled device that includes features users may not want.

We know there’s a lot of interest in new platforms and devices like Amazon and its Echo devices, and while I'm not in a position to reveal future partnership, know that we’re constantly looking at new connected strategies and device integration opportunities. 

-Lauren
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Tristan

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Lauren, 
Your argument is invalid. The average garage door opener works for about 15 years. Assuming I subscribe to both currently available services, I would be looking at $300 over the life of my garage door opener, in addition to the up front cost of the opener (or bridge) itself. 

I can currently go purchase a gogogate, or a garagio, or a nexx garage for roughly $100 and never have to subscribe to anything and receive all the same features and more. Hell, I could rip down my Chamberlain door opener, and purchase a Ryobi for $175, have a brand new state of the art garage door opener AND all those feature and still save $125 over the life of the device. 

I'm not sure how you can argue that Chamberlain is being competitive at all. 
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Scott Chandler

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Lauren,

Echo is not a new device.  It is now the primary device.
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Thomas Pratt

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they dont realize that since they dont actually exist in the technology space
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Pm

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Well, they TRY to be part of the technology space but they TOTALLY fail in it. Honestly, I can't think of any other company that tries to get into the market and does worse than Chamberlain. Not only that, but they also want to charge for this VERY minimalistic service. Years ago other companies tried to charge but almost everybody is moving to a free model for such basic stuff. So Chamberlain is at least 5 years behind. That's not good in this fast moving world.
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Dennis Thornton

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Well I was going to upgrade my two(2) liftmaster to a version with myQ, however, without amazon echo support, I will look for other options. 
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Thomas Pratt

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run away as fast as you can!!!!!
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Rob Warthen

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I saw chamberlain and wifi and thought this is great.  Without basic support, though, I'm going to look at other products instead.  I'll buy into the remote separate from the product instead.  Sad.
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Thomas Pratt

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very......
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Thomas Pratt

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so TWO YEARS LATER!!!!!!!!!!! and this has still not happened.....what does the Chamberlain AI have to say about that?
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scott skavdahl

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Al. Says something like—Thanks for you comments I have provided your information to our engineering team in Siberia—they are currently working on an automated ice door!
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Billy

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I am very surprised that there is no MyQ integration with Alexa.  Almost every other smart home device manufacturer out there has an Alexa skill, but Liftmaster/Chamberlain doesn't seem to.  And while there is IFTTT & Google Home integration, but I'm dismayed that I need to pay a subscription fee to simply be able to use my connected opener with my smart home devices.  Especially given this fee, it's unacceptable that there is no Alexa integration.  

While there are companies that charge fees for services, such as cameras utilizing cloud recording and AI resources, no other major smart home device charges such a subscription fee for simply using the connected capabilities to turn a device on or off or open or close a door!  An Alexa skill doesn't require significant cloud storage or resources to open or close my garage door.  

I feel this is actively user hostile, and makes me regret choosing MyQ as the connected system for my garage door.  I've already paid a couple hundred dollars for my opener, I do not want to pay another monthly or yearly fee to simply use the device I already bought.  

Chamberlain/LiftMaster, please seriously consider abandoning this subscription charge and just allowing users to use their devices!  The price of an opener could easily be raised a couple dollars to cover the cost of app development and servers rather than penalizing owners with additional fees that were not disclosed when they purchased their products.  Judging by these support forums, there are many other customers who also feel this way, and I think the company is only alienating customers by following this subscription model.
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Steve Todd

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Glad I checked this first.  I can ask my builder to use a different garage door opener that will connect to Alexa
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Chamberlain Admin, Official Rep

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Hi everyone,

Thank you for being a part of the myQ Community! We are listening to your feedback and are actively working on innovations to allow additional secure voice control solutions in the future for our products. We understand some customers would like to integrate with Alexa and we are working on a number of partnerships.   
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Robbie Cook Sier

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I find this a ridiculous statement.  There are several people whom have written Alexa skills that have worked great!  Your company keeps making Amazon take them down.  The last one prompted for a security code (if you chose to use it).   However, I find it unnecessary for a security code.  No one is going to get into my house to ask Alexa to open my garage when I have a garage door opener on the wall.  Seriously, what is the issue.  I have two garage door openers from your company, and you want me to pay more?  I bought my Echo, and they don't ask me to pay a monthly fee to use it.  My alarm company doesn't ask me for extra money so I can turn my alarm on with my Echo.  My light switch company doesn't ask me for extra money so I can turn on my lights.  Chamberlain is not providing a service...you are not monitoring my garage or recording video.  Stop being so money hungry, and allow people to use the technology as they should be able to do so!
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A.J. Jones

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This is absolutely the last Chamberlame anything I buy if something as simple as allowing smart home integration with Alexa is such an issue. 
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James Laurie

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If they ever do they will charge like they do with Google and IFTTT.
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Marc Pahssen

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I’ll never buy their product, period! Thanks for nothing Chamberlin, maybe when you lose enuf sales you’ll rethink your decisions!