I highly recommend reading "The Lean Startup."
Quality is NOT that big of an issue at the outset.
A simple less-functional connection can easily provide Safety and Security.
Even releasing a status monitor would do it! Status plus door-close would do it.
RELEASE IT. Otherwise, as so many have noted, you will fall by the wayside.
Believe it or not, Apple is NOT that big a deal. Homekit not that big a deal. Your own new proprietary box... not that big a deal.
Read the Lean Startup... and learn. Quickly.
Chamberlain is going to lose a lot of market share as soon as another player steps up and delivers a product that customers have been clamoring for.
This would add security as I'd like to make sure my lights turn off, doors lock, and the garage door closes at night when my family goes to sleep.
This improves security!
1) Company is trying hard to figure out how to monetize this Alexa integration feature where existing customers would have to purchase additional upgrade to add Alexa integration.
2) The research and development dept for Software is only one person strong it's not even on their radar.
3) Customer calls for this feature is not something that company cares about.
4) Current Development dept has no clue on how to implement this feature
I mean, come on, it's a garage door opener and it's not like we need it to set our alarm, make the coffee and drive the car for us. It only needs to notify of open/close status and allow user to open/close door.
They don't have the resources to integrate with the many home automation systems out there so let the home automation companies and third parties do the integration. Just open up the API.
So, it can be done. I don't know why after two years of people asking for support there still isn't anything from Chamberlain.
Please Chamberlian, add Alexa support. ZWave would be nice for home automation too.
"MyQ Community Member,
Thank you for your ongoing support and for being a valued customer. We’re happy to give you a first look at today’s announcement that Google Home and IFTTT support are now available as integrated services. The combination of MyQ with Google Home and the IFTTT platform will deliver you advanced time-saving and convenience benefits by automating other smart devices and software platforms.
Each service is available for $1 per month or $10 for a year-long agreement. A free 30-day trial access to Google and IFTTT functionality is available to new subscribers. We hope you’ll give these useful, reliable, convenient services a try. Learn more about these new services below.
Thank you,The MyQ Team"
$1 a month. Are they for real?! And still not Echo integrated?
While there are companies that charge fees for services, such as cameras utilizing cloud recording and AI resources, no other major smart home device charges such a subscription fee for simply using the connected capabilities to turn a device on or off or open or close a door! An Alexa skill doesn't require significant cloud storage or resources to open or close my garage door.
I feel this is actively user hostile, and makes me regret choosing MyQ as the connected system for my garage door. I've already paid a couple hundred dollars for my opener, I do not want to pay another monthly or yearly fee to simply use the device I already bought.
Chamberlain/LiftMaster, please seriously consider abandoning this subscription charge and just allowing users to use their devices! The price of an opener could easily be raised a couple dollars to cover the cost of app development and servers rather than penalizing owners with additional fees that were not disclosed when they purchased their products. Judging by these support forums, there are many other customers who also feel this way, and I think the company is only alienating customers by following this subscription model.
Thank you for being a part of the myQ Community! We are listening to your feedback and are actively working on innovations to allow additional secure voice control solutions in the future for our products. We understand some customers would like to integrate with Alexa and we are working on a number of partnerships.