All remotes not working all of a sudden

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  • Updated 3 months ago
Can list model number later if necessary but...Like the title says, all remotes have been rendered useless all at the same time for some reason.  Only the interior wired opener functions as normal.  Is this a common problem.  The opener unit is about 8 years old.
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Andy

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Posted 3 months ago

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Chamberlain Admin, Official Rep

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Hi Andy,

Thank you for being a part of the myQ community. Please email us at social@chamberlain.com with the subject line "myQ Community. Andy. Remote not working" We are not sure what is causing it to not work but would like to have one of our technical support agents look into this.
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Phyllis

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We have the same issues with ours too! It started yesterday. All remotes (3) do not work, nor does the keypad. We can only open it from the button on the inside of the garage.