Alexa integration

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Alexa integration: It would be nice if Alexa could tell us when a garage door is open. I understand security is a issue that must be dealt with but there must be a way you can build a "Skills" for Alexa that would help a homeowner have a greater awareness of the garage door status.
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Jeff King

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Posted 2 years ago

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Matthew Conn

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Nickle and dime rather than improve on a great product that would improve sells will the alexa name brand on their box.
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Matthew Conn

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Also, the preprogrammed DNS servers in the liftmasters keep people from using OPENDNS to protect their kids.
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Michael Cohen

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Has anyone tried implementing Garageio with their Chamberlain garage openers to get Alexa control functionality?  I went on the site and the darn things are currently sold out and won't be available for another 1-2 months...........:-(  Right now I'm able to check status of my garage and control it via my Wink hub/app which I have managing my smart devices.  I'm cool with this but I've gotten into integrating Alexa for my smart home setup and being able to control my garage with her would be nice.
(Edited)
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Andy Wolfe

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Michael Cohen : You are off your rocker? if you think i am going to buy device for $200 Garageio  costs and all it does is open door with Alexa. People want the Door, Lights ans switches from chamberlain tied in. WOW!!!!!!
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SB

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"Why Amazon Alexa Is Such a Hit This Holiday Season
"Innovation, streamlined services, a product that works. Amazon is killing it. Are you doing the same?


"What are the lessons here? Ironically, they are the same as always. Make things as easy as possible for customers. Make sure the product works, even if it is from across the room. Keep improving your products and services. Add some ingenuity and some fun. That recipe is working for Amazon and countless small companies who sell products on Amazon.

"A good question to ask as we roll into 2018: Are you doing all of those things?"
https://www.inc.com/john-brandon/why-amazon-alexa-is-such-a-hit-this-holiday-season.html
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SB

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Chamberlain, are you doing all of those things?  (yes, yes, I know, you are working on multiple third party integration's....)
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Jack Blanchard

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I will never buy or recommend a chamberlain product again!!!!!!
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Michael

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Anyone interested in two MyQ wall switches and two MyQ outlet units? Cheap? I've had it with all this "we're working on" BS. First the debacle with Apple Home and now the company I've always went to for Garage Doors has convinced me that they are no longer the same company. Can't afford to replace the new garage door opener any time soon but I feel like a fool for investing in their accessories. Alexa ... we'll be switching out the MyQ for TP-Link. Three down one more to go!

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Michael

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Oh and to the original question ... no Chamberlain you are not doing those things .. at least to this point. Good time for a smart new year's resolution ... IMHO.
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David

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Considering the plethora of switch/outlet and lighting options from legit companies like Philips, Lifx, Lutron, Leviton, etc., I'm not sure why anyone would choose a GDO company's product. I love my Schlage lock, but I'd probably never buy a Schlage thermostat (if one existed).
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Alan Coleman

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You know, I just stumbled upon this thread because I was curious about whether my liftmaster could be controlled by Alexa, mostly because I'm considering buying a Muse for the car that will allow me to have alexa in the car. Thought it would be interesting to be able to have her open the door. I see from this thread that this isn't something that the creators of the MyQ software are interested in doing. Elsewise, they'd have done it by now.

I don't think this company is really all that technology friendly to begin with. The app itself looks very poorly made. The responses on this forum from the company tell me they don't really know what they're doing. The old school version of repeating the same answer over and over to customers really only works in call centers. More internet savvy companies no not to try that online because we can visibly see you saying the same canned response over and over again. It tells us you don't know anything, and it tells us you don't care. It tells us you aren't really investing in customer experience and that your customers don't mean anything to you.

The response from your CEO is the response from a man who is out of touch, who doesn't understand innovation. It screams desperation, a way to make more money. It actually tells me that this company is going the way of RadioShack. Yes you were once a giant, yes you were once invaluable, but you are waiting too long to move forward and you will die.

For those who really need this type of technology for accessibility reasons, I highly recommend going with another brand and leaving this one alone. Your needs are great and you shouldn't be held hostage by a company who really doesn't get it.  For other's like me where this would just be a "neat" feature to have, and you have some tech savvy, (and you have no desire to buy a new garage door opener), let's just focus on the private skills that are available to us from various dedicated coders. We can get the feature, and just move on and stop being angry at a company that won't be around in a few years anyway.
(Edited)
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Daniel L. Johnson

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Outstanding response! Hit the nail on the head!
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Brandon

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I have been working with smart hubs like Vera and X10 pretty much from its infancy. I am very impressed with the direction smart home devices are headed. This is turning into a very competitive market. When I started them weren’t many options. At this point if you are not 10 steps ahead than you are 10 steps behind. As I type this I am eating a pizza that I ordered with Alexa, but I can’t check the status of my garage door and better yet close my garage door with voice commands. (Maybe with a voice code). I understand opening the door with voice command is asking for trouble. To tell you the truth I have had many quality control issues with MYQ products and do not consider them reliable what so ever. Even if Chamberlin does release an integration skill for Alexa it will take forever for them to get it to work correctly at the rate they move. Chamberlain needs to partner with a good tech company that knows how to get this stuff moving. Then Chamberlain can focus on doors and openers. I am getting ready to replace MYQ with something that is integrated and reliable. There are a few ways to do that now, but give it a year or so and the market will be flooded with them. The good quality companies that makes these options will stick around or get bought up by bigger companies such as Amazon or Google. The companies that make junk will fade away. Chamberlain you are already too late to the party. If you want to STAY competitive in the smart home field or even in the garage door business you should already have quality products that are reliable and have integration with Alexa. Then right now you could be deloping what is next after voice control......mind control? Ha ha. I don’t know but you get the picture.
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MyQ Community Manager

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Brandon, your perspective is rather bleak and we plan on demonstrating this perspective is incorrect. We do appreciate the contribution to the forum. Lauren
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Jack Blanchard

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It’s all talk and no action. Don’t buy Chamberlain products!!!!
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Matthew Conn

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I won't endorse this complete money grab either.
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Chris Roman

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I just purchased a 2018 F150, and guess what.  I have Alexa in the truck.   Can anyone guess what the most obvious voice command in the scenario might be??????   I will figure this out one way or another.  It's too obvious.   I did find a $6 wifi module solution that goes between the hard remote and the garage door for any garage door brand solution.  best part, no fees to integrate with the existing IFTTT/Alexa ecosystem.  
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MyQ Community Manager

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Chris, another option you may want to consider is Homelink. I believe the 2018 F150 has Homelink, as do most of our openers. Take a look at this article which includes instructions on how to program a Homelink remote control to operate the garage door opener. http://bit.ly/2CFoJoM 

Please let me know if you have any questions. Chuck
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Michael

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Alan and Brandon ... hit the nail on the head. Lauren ... YEAH you're right too it is BLEAK. I'm sure you probably are like a lot of us that work or have worked for unproductive or effective employers ... nervous everyday we came to work for them. It's really easy to see the writing on the wall when a company drags behind the pack. Ask those folks at Sears, JC Penny and KMart how they're feeling this year.

Happy New Year Chamberlain ... best of luck for the future. You're loosing customers left and right. Not to mention future customers.

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Michael

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Alan and Brandon ... hit the nail on the head. Lauren ... YEAH you're right too it is BLEAK. I'm sure you probably are like a lot of us that work or have worked for unproductive or effective employers ... nervous everyday we came to work for them. It's really easy to see the writing on the wall when a company drags behind the pack. Ask those folks at Sears, JC Penny and KMart how they're feeling this year.

Happy New Year Chamberlain ... best of luck for the future. You're loosing customers left and right. Not to mention future customers.

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Michael

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Not to mention Motorola ... when they were the total leader in cell phone technology ... that is until they dragged their feet switching from Analogy to digital. Never made it back but at least their still trying. Lauren ... you're right ... Chamberlain is looking pretty bleak ... just saying
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Jack

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Chuck, seriously?  Homelink?  Tonight when I get home I'll try yelling at my HomeLink button to open the garage door.  I'll let you know how that goes.  I'm guessing like this:

HOMELINK OPEN GARAGE DOOR.  
HOMELINK!!!  OPEN GARAGE DOOR!!!
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Patrick Farrey

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Here’s the good news. Market disrupters thrive when established companies fail to respond to customer demands. It won’t be long before someone simply walks around Chamberlain/MyQ and gives us what we need. Harvard’s business school will have another case study to demonstrate how a good company was beaten down by lack of advancement and corporate greed.

BTW, the employees managing Chamberlain’s social media channels should be fired. Canned, ambiguous responses are worse than no response at all.
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Alan Coleman

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Yes, it's almost maddening. Giving an ambiguous response like this after literally being called out on it... I've gotten less robotic responses from my Alexa.
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Chris Roman

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Chuck, I'm familiar with the older homelink system.   It's not the interface however for that switches, bulbs, and other smart items in my home.   For the most part everything is generic WIFI, with one exception because Lutron happens to have patents on some technology that I need on some switches.   Why would I pay for another interface like this when everything, and I mean everything interfaces with voice commands with Alexa.   The only alternative at this point is Google, though Apple was there first.  They just stopped innovating.    The MyQ WIFI interface by default is already setup up as an interface that should work with minimal effort on Chamberlains part.    It's what most developers in the world call low hanging fruit to innovate and stay ahead.   Minimal development should be required, unless you have lazy software engineers.   It's alarming the obvious to many users, but maybe not obvious to Chamberlain, but customers are pretty darn clear on what they want.   15 years ago, before internet forums and facebook, it was much harder for development to be sure on what customers want, but today to painfully clear.     I know as a customer support staffer, you know it too.  I just hope what you see is actually being shared with your development team and not just washed away as you try to make life positive.   I know my support staff in my company share what they see with me, no matter how awkward, as I am a developer for my company, and without end user feedback I'd be flying blind.   The world has changed in the past even 3 years dramatically.  And if you are sharing, and people or blind, well, your competition is certainly seeing these forums, and they will react.      For those of us a little smarter, there are inexpensive solutions coming to light now.   When the last thing in my home I want to automate is the garage door, I will find a way.   It's 3 degrees outside, my neighbor just came over and all I wanted to do was open he door for him without putting on shoes.  Why is it so hard for this to be understood.   And no, I don't pay a subscription to any companies I installed switches, bulbs, cameras, or thermostats for, so I'm not doing it here either.  I pay for hardware, and the cost of development is inlaced in that cost.
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Bennett Taylor

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Chamberlain CEO, you are half right in your approach. Add on services are key to your success, and that includes integration with home automation platforms. The part you have wrong is your method of monetizing these integration services to be profitable on their own. You should focus your efforts on streamlining COPS and continue to make money off the opener hardware. All it will take is for a company like August to get into the garage door opener business and you will quickly have real competition AND you will no longer be able to charge for these integration services anyway. Any company that charges for IFTTT is immediately blackballed by the home automation community on principle, a service that you currently charge for also. I don’t know how much money you have earned through IFTTT but I would bet it doesn’t cover the cost of the free office coffee. If i were you, I would release integration to everything, get your techies (you may have to hire them) to answer these questions and get geeked up on new and exciting integrations with the community, try to deliver everything you can, and do it all for free! However, you could obsolete your hardware every 4 or 5 years as new integration comes out. I have had the same liftmaster opener for 12 years and honestly, if a new one integrated with ‘everything’ including Alexa, HomeKit, etc., were out, I would have bought a new one instead of buying an almost great solution of your 0301 and the HomeKit bridge. I would imagine that a percentage of folks replacing openers every 4 to 5 years instead of every 20 years could be a very good way to increase your sales and profits. You could even make the opener have a detachable smart controller that you could charge for upgrading and monetize new services that way given the motor unit doesn’t generally need replaced. Trying to nickel and dime people on a monthly subscription to IFTTT, Alexa integration, etc. is a loser. People will pay for a bridge once, as most of us have, but no one is going to pay 2 to 3 dollars a month for geofencing, scheduling, or asking Alexa if my door is open or closed.... because they know in short order another company will give them this for free; but it will be integrated into the opener, and it won’t be a chamberlain.
You have to realize that in 5 years every house will have many IOT devices (30 or more?) and no way is everyone going to try to manage paying for monthly integration for every garage door opener, every door lock, every door bell, every light switch, every security camera, every light, every smart appliance, etc..
I recommend you focus on integrating well with the major platforms and be glad people keep buying chamberlain because of their integration, not in spite of it.
(Edited)
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Daniel L. Johnson

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I agree 1000x!
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Joel Bubeck

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I've tried for days now to get my IFTTT integration for which I'm paying $1 /month to work as a THEN action (the only one presumably supported is "close garage door") and get only "Options Unavailable".  I have removed MyQ as an IFTTT service and set it up fresh.  I can, in fact, see my garage door if used as an IF in a recipe.

Chamberlain support contacted me when I reported this last week and said "take it up with IFTTT.  So I entered an IFTTT support request and got a very unencouraging canned reply from them too.  Therefore I am left with no option but to drop the MyQ IFTTT monthly subscription.

I've also researched other IoT garage door solutions and will either be switching to a GoGoGate2 ($140) or a GoControl / Linear solution ($97).  GoGoGate works with IFTTT and Alexa and the GoControl will provide automation through my SmartThings hub and virtual switches.  Either way, I'm pretty much done with Chamberlain.  
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Charles Rer

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I stand with the rest of the community. The moment someone offers an integration  with Alexa I will be dropping Chamberlain. And did I read subscription? Subscription for what? You are not Nest or Ring. It's a shame because you have a great product that can fit our needs. Don't let bite the hand that feeds you because of greed. And if your developers are saying it's not possible or the time to develop exceeds budget then find yourself new developers or outsource the task. Call me, 20 years experience, Principal Developer for Google, Paypal, Ebay, Rosetta Stone, no time for "we can't do it within budget" attitudes. 
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Ralph Coolbaugh

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Interesting Article on the CES show  ..... I'm guessing Chamberlain won't be attending.

https://www.wsj.com/articles/amazons-alexa-to-meet-googles-assistant-in-a-las-vegas-showdown-1515333600
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Ralph Coolbaugh

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I put up my garage 2 years ago .... the ONLY items I specifically requested from the contractor were two Chamberlain MyQ openers with battery backup.  It was the connectivity that I was drawn to.  I am now painfully aware that I was sold a bill of goods by this company!  If I knew then what I know now I would have continued my search and gone with another vendor.   I have written reviews on the big box web sites expressing my disappointment with the product and a recommendation to NOT BUY CHAMBERLAIN.  They are getting greedy and need to remember "Pigs get Slaughtered".
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MyQ Community Manager

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Ralph, glad you posted here. Can you explain what elements of connectivity you were drawn to 2 years ago that you aren't getting today? I want to see if there's a way we can help you. Lauren
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Ralph Coolbaugh

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Two years ago, I didn't know what I didn't know.  I knew I could control the doors through my iPhone.   My first disappointment happened shortly after installation .... I ride a motorcycle and, foolish me, I assumed that I could use the geo-fencing option of IFTTT could be used to open a door for me as I approached my house.  As you can imagine, access to a garage door remote is difficult on a motorcycle.  I understand IFTTT access is available for a fee, but I find that totally unacceptable.  Even Siri access is difficult while riding.  I have resigned myself to having to stop in my driveway, take my gloves off, reach in my pocket for a remote, then wait for the door to open.  It's a minor inconvenience, but one that leaves a bad taste .... While the mechanisms themselves work very well and I'm pleased with them the corporate attitude I am seeing makes me unable to recommend the product to anyone.
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Jack Blanchard

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I find it unbelievable that the company can read all these customer issues and do nothing about it! I will not buy or recommend Chamberlain products!
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MyQ Community Manager

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Ralph, thank you for your thoughtful response. I've shared your feedback with our team. Hearing different perspectives (such as your motorcycle example) is helpful to our development. Lauren
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Chris Conner

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I purchased my first Alexa home device today.   It successfully integrated with all of my other smart devices including RING, Nest, Philips Hue, Sonos and others however there is one remaining device that just won't connect -- MyQ.   Wow, how are these guys still in business?   Don't get me wrong, I really like the MyQ app.  It has given me a peace of mind knowing that my garage door is up or down but the lack of integration into one of most strategic platforms blows my mind.   Looking for competitive options after I finish typing this update.  :^D
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Mitch Howes

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I cancelled my subscription after trying unsuccessfully to link My Q with Google assistant. I have 2 echos as well
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Bennett Taylor

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Ralph, even if you choked down the IFTTT fee, it sounds like from Joel Brubeck above that opening based on geofencing with IFTTT doesn’t even work.
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Scott Miller

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I recommend reading the previous comments and the completely unacceptable lack of support from Chamberlain. It is clear to me as well as everyone else here, that Chamberlain is not really interested in what its current customers would like. For that reason alone, I will not purchase another Chamberlain branded anything.
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MyQ Community Manager

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We understand Alexa support is important to many of our customers. Currently, we're exploring options for providing this integration to meet the interests shared by our MyQ Community.
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Patrick Farrey

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Corporate finally chimes in with a definite “maybe.” Progress??? Hahahahahahaha
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Gajewski Family

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Please do so. I had an issue with the lovely MyQ login that took weeks to resolve, and they finally admitted oh yeah our login has a bug. I feel like this same mentality exists for the Alexa issue. Put your pride aside and maybe try catching up with the rest of the world.
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Bob Smith

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I apologize for the rant but...

It is so obnoxious and overplayed hearing people say "I will never buy their product again" or "you have lost my business"...honestly who cares if you are having a temper tantrum and going to "hold your breath until you get your way" mentality.

If you don't care for the product, don't buy it/keep it/use it period, its that simple!
But to keep on and on with stomping feet and grunting about this product not integrating with alexa, give it a rest already, please.
For the rest of us, we can get over not having alexa attempt to hear and say "i didnt understand what you were saying"... I can simply use the standard app on the phone, and wait to see if the free skill ever happens!

Thanks for listening!
(Edited)
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Patrick Farrey

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Dear Mr. “Bob Smith”

I just figured out the issue. Chamberlain is soooo unsophisticated in current business technology that things like Alexa integration and social media listening/management are simply outside their wheelhouse. Makes sense, since it’s a business that’s been successful manufacturing pulleys and gears.

Now an obvious company shill “rants” that people expressing product frustration are “stomping our feet.”

I wonder why, Mr. “Smith”, if this conversation annoys you so you subscribed to follow the thread.

Laughable!

And to the matter at hand...I still want an Alexa integration even if there is a cost involved. At least if it exists I can decide if the functionality is worth the price point. Not offering it remains shortsighted. I hate wishing daily for a product to fail so I can justify a non-Chamberlain replacement.
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Brandon

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Now you are whining about people whining. Brilliant..,,,,,
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David

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*Creates an account just to complain about people complaining.*

Bravo Bob, bravo.

As an aside Bob, using the Chamberlain app is no longer sophisticated in this day and age. It might have been a cool and novel ability 5 years ago, but the market has moved on to integrations with third-parties where multiple devices can be controlled from a single location.
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Mitch Howes

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just sayin..
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Rick White

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NEED ALEXA INTERGRATION
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Bigtexun

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Two weeks ago I integrated my Chamberlain garage door with my new Wink, I then Integrated Wink with Alexa.  Alexa was able to find and operate my Garage door, as Yesterday I moved all of my lights off of Smartthings and put them on Wink.  In the process of testing everything, I discovered that Alexa still knows about my garage door, but any commands I issue for it, or any status queries I request from it all come back as "Garage door doesn't support that" now.  So I had it working for a few days, and now it doesn't work.

I get it that Alexa is a weak link, but Amazon needs to solve the Alexa security problem.  This is about all security products, not just garage doors.  And with Amazon buying Ring, and their smart lock integration they wanted to do for their delivery drivers, Amazon has firmly planted themselves in the relm of owning our automated entry security...  So are they going to do something useful eventually?

As far as I can tell, the problem isn't with Chamberlain, the problem is with security in general, and Amazon Alexa being a problem if all you have to do to get into a smart home is yell through the door to tell Alexa to let you in.

As I sit here quietly surfing the web, Alexa will sometimes just wake up and say she didn't understand a command, or some other random thing...  When she does she is responding to a silent home...  So if Alexa randomly hears commands and tries to act on them, giving her the keys to the house is scary.
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gryhnd

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The problem /is/ with Chamberlain. In fact Alexa skill development requires a PIN be used for any item that opens/unlocks/etc: "If your skill lets the user unlock or disarm a device, you must require the user to speak a PIN of at least four digits before executing the unlock / disarm action."
As an aside, I've never had Alexa randomly wake up without some input that sounded loosely like "Alexa".
(Edited)
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bthis

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gryhnd I suggest you go to Amazon and listen to Alexa's recordings from your echo. I guarantee there will me numerous recordings that do not contain the "wake" word. https://www.amazon.com/alexaprivacy.

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Michael Han

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Whoever leads Chamberlain IT and technical R&D should be fired. Regretting my recent purchase of their garage door opener. In today's world, don't market that your garage door is wifi enabled and you have a MyQ app. Trying to find channels to inform other consumers what they get (or more importantly what they can't expect) with a purchase of Chamberlain's products. 
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MyQ Community Manager

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Michael, we'd like to help you. Can you explain the issue you're experiencing?

Thanks, Chuck
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bthis

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How about integration with Alexa, Chuck? Is that even in the works? As a minimum, I'd like to ask Alexa if the garage door is open.
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Billy

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I am very surprised that there is no MyQ integration with Alexa.  Almost every other smart home device manufacturer out there has an Alexa skill, but Liftmaster/Chamberlain doesn't seem to.  And while there is IFTTT & Google Home integration, but I'm dismayed that I need to pay a subscription fee to simply be able to use my connected opener with my smart home devices.  Especially given this fee, it's unacceptable that there is no Alexa integration.  

While there are companies that charge fees for services, such as cameras utilizing cloud recording and AI resources, no other major smart home device charges such a subscription fee for simply using the connected capabilities to turn a device on or off or open or close a door!  An Alexa skill doesn't require significant cloud storage or resources to open or close my garage door.  

I feel this is actively user hostile, and makes me regret choosing MyQ as the connected system for my garage door.  I've already paid a couple hundred dollars for my opener, I do not want to pay another monthly or yearly fee to simply use the device I already bought.  

Chamberlain/LiftMaster, please seriously consider abandoning this subscription charge and just allowing users to use their devices!  The price of an opener could easily be raised a couple dollars to cover the cost of app development and servers rather than penalizing owners with additional fees that were not disclosed when they purchased their products.  Judging by these support forums, there are many other customers who also feel this way, and I think the company is only alienating customers by following this subscription model.
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Andy Wolfe

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For $1 a month the IFTTT allows you to Trigger, Any light  or wall switch from MyQ account "on or off" with Alexa and only Close garage door. It is not a perfect solution but better then nothing.
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Billy

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I'm sure there are people who are content with that solution and will pay, but I actually don't see it as better than nothing.  Charging any monetary amount to simply allow customers to use an otherwise free service, like IFTTT is user hostile, and is just trying to make a quick dollar wherever possible.  Philips Hue doesn't charge me to connect my bulbs to IFTTT?  I pay well for those bulbs up front, and the software to use them comes with them.  The same should be true for my garage door opener, which I again payed well for.  I didn't buy the cheapest brand and expect luxury, I bought one that cost a couple hundred dollars because I wanted to advanced features and connectivity.  Given the amount I paid, I think charging extra for the supposedly included smart features is, actually, a worse solution than just doing nothing and allowing the homebrew community to solve the problem.

Its analogous to in-app purchases for games.  Sadly, it's a business model that works, but that doesn't make it good.  There are definitely people who will download a free game and pay lots of money for thousands of coins.  But to me, it would be a far better game experience to pay up front for the game and then get the whole game.  I'm far more inclined to pay $5-10 for a good, quality game than to download a free game and spend even a cent for in-game loot. 

Chamberlain/Liftmaster is following both paths, in charging up front for advanced features, but then charging after the fact for just a little bit more to fully utilize those advanced features.  But again, unfortunately, it's a model that does work, as seen in the airline industry, where tickets are expensive, but then seats and bags and wifi cost even more.

All of these are valid solutions from a business perspective.  They make the company money, because there are always people that will pay.  But that doesn't make them good for the consumer.  And while I'm sure my efforts are close to futile, I feel fairly strongly that I don't want to encourage fee practices that are consumer hostile.
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Ralph Coolbaugh

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I've just given up on them .... I WILL NEVER PAY A PENNY to them just for the privilege of opening and closing my own door.  I hope one of their competitors is paying attention and will be able to grab a big chunk of Chamberlain's market share.
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Jason Maurer

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It's the principle. You don't make this the new normal by supporting it. It's not worth it.
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hugh

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I am looking to replace my garage door opener now.  It's only about 3 years old, but I refuse to buy into Chamberlain's greed game.  I have all the accessories for it too.  I have 2 remotes, a exterior wall panel, an interior deluxe panel with the temperature and clock in it, the Internet gateway, and 2 of the laser parking assist lights.
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Bob Landon

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Here's the issue, the underlying business logic, and a workaround. Chamberlain is selling a ton of their MyQ garage door openers. Customers obviously do not read all the details in the manual before they buy. They see "smart" and "wifi" and pictures of an app and think they're getting something really "connected" and they envision how they can make their garage door do great things. HOWEVER, upon close inspection of the user manual they would discover that the Security+ 2.0 is an encryption protocol used on WIRED accessories, which is completely useless from a security perspective. If a thief has access to my wired wall button, he or she is already IN my garage. How does encrypting the signal sent down the wires help security? It doesn't. Period. Now, looking at this purely from a business perspective (ignoring everything but maintaining / capturing market share), it's brilliant.They have a dominant market position and can clearly see that controls are the future. They can push all these new garage door openers out into the marketplace. Then, after all the time and effort of installation, and perhaps months later, when customers want to actually use their "smart" internet enabled garage door openers with any other services, Chamberlain charges a fee because they can - or at least they THINK they can - until it catches up with them. You see, nothing else works with these Chamberlain MyQ garage door openers with Security+ 2.0 because the other aftermarket, smart garage door controllers available use the tried and true momentary contact method to activate the door. Chamberlain actually spent extra money on their hardware to PREVENT their MyQ customers from going elsewhere for their control options, limiting their options and locking them in to a MyQ only future.

This doesn't really affect me personally because my door openers are "pre-MyQ" and I'm happily, very happily using a new product called Tailwind. I searched for a long time to find a solution that fit my needs, and in my search I've discovered all these issues and feel strongly about them. I feel sorry for Chamberlain MyQ customers.

So that's the issue and the underlying business logic. Chamberlain charges the fee because they think you can't use their garage door openers with any other aftermarket garage door controllers.

I'm happy to say I found out they're wrong. There ARE options for MyQ customers who want to use aftermarket control systems.
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Dylan Strohschein

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George Novak

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My request to view your link is blocked "Sorry! You don't have access to the content you requested. If you think you should have access, please contact the administrator of the community." Can you just copy the info and paste it here? Please don't crosslink, as it may get blocked by the system.
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Rick Might

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Thank you for this, works great
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Steve Housaman

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I just built a home and installed 2 lifmaster wifi openers.  As I'm converting devices to smart devices throughout the home and connecting them through Alexa, I realize that the garage door openers arent supported.  I'm having a hard time wrapping my head around the fact that a company the size of chamberlain isn't compatible with alexa???  I'm a contractor that builds about 20 homes a year and installs 40-60 garage doors a year.  I believe I'll be taking my business elsewhere.
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Larry D

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Not sure how dead this thread is, but I got this to work with the following:

MyQ Hub
Raspberry Pi

This supports both Siri and Alexa to open/close your doors connected to the MyQ. Requires novice skills.  If you can copy/paste, you can do this.  Could probably get it to work with Google as well but two AI's in one house is more than enough :)

Post up here if you're interested and we can connect.  I'm not sure how open this forum is to this type of activity.  Opening and closing of doors seems to be quite contentious :)
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Martin Risau

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Hello Larry. Would be very interested if you can send me a tutorial to replicate this. Appreciate it. Martin mrisau@yahoo.com