Open Door Alerts won't work on iPhone

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  • Problem
  • Updated 2 years ago
  • (Edited)
Just installed a MyQ wireless opener and set up 2 alerts, one to alert me every time the garage door opens, and one to let me know if I leave the garage door open after 9pm.

The test notification works but the actual notification never pops up. I have deleted the alerts and deleted and reinstalled the app and they still won't work.

Everything else seems to work just fine. The app correctly displays when the door is open or closed, the app opens and closes the door successfully each time. Just not getting the alerts.

I have seen a few topics about this on here but can't find one that has a resolution to the problem. Any help is appreciated.
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Posted 2 years ago

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Photo of Jim


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MyQ app is version 3.75? Check notification settings for the Chamberlain MyQ app on the phone (Settings > Chamberlain); must be enabled on the phone for notifications to be received.
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MyQ Community Manager

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