Alerts not working for me

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  • Question
  • Updated 4 weeks ago
the button that denotes if a door remains open  , doesn't save its status. So when i go back into the app , nothing is selected. 
I tried creating new rules. Nothing. It stopped working about 1 month ago or more.
I tried messaging through the website, tweets, no response.
Can anyone test this and reply?
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tom zaharakis

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Posted 1 month ago

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Jerry Lynn Porter

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Is that android? Doesn’t look like what I have on iphone.
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tom zaharakis

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you setup the rule on the website. its a screenshot from the website
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Jerry Lynn Porter

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No “I” set up the rule in yhe app, maybe “you” use the website. The spp works for me.
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tom zaharakis

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ok so you reminded me about the "app".  When i first got this device we could only setup alerts via the website. So the slider works in the app .
NOT ON THE WEBSITE. Go figure but it works.
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Jerry Lynn Porter

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Thats why when you get app updates you see what the changes are.
(Edited)
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Chamberlain Admin, Official Rep

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