Alerts not working

  • 2
  • Problem
  • Updated 3 years ago
Set up a rule to alert my android phone whenever the door opens. Worked for the first 2 weeks now the rule does not alert my phone when the door opens. I have deleted the rule and re-created it 3 times, still doesn't work.
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Kirk

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Posted 3 years ago

  • 2
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Dawn, Official Rep

  • 274 Posts
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Kirk - I apologize that you are not receiving your alerts. Have you tried deleting and reinstalling the MyQ app? 
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Shannon Moyer

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I have recreated my alerts too.  Only get open alerts.  Not close alerts.