After replacing garage door sensor, had to reprogram device. MYQ-G0201 will no longer learn Genie garage door opener.

  • 1
  • Question
  • Updated 12 months ago
My garage door sensor battery was low and I had to replace it.  The app prompted me to relearn and then add a new device.

I am able to get to the step where I press the learning button on my Genie garage door opener but the MyQ does not learn the opener and times out on attempt 1 of 4.
Photo of Florian

Florian

  • 1 Post
  • 0 Reply Likes

Posted 12 months ago

  • 1
Photo of MyQ Community Manager

MyQ Community Manager, Employee

  • 2294 Posts
  • 139 Reply Likes
Florian, I would like to to have a customer support agent contact you to diagnose the issue. Please look for an email tomorrow. Lauren