After adding MyQ gateway, garage door randomly opens on it own

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  • Updated 10 months ago
I recently installed a MyQ Home Bridge and connected it to my garage door opener. Since then my garage door keep randomly opening. I unplugged the Home Bridge and it stopped. Do I have a defective product?
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Andrew Castillo

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Posted 10 months ago

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MyQ Community Manager, Employee

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Andrew, there are several possible reasons your garage door is behaving this way. Please take a look at these troubleshooting tips: https://goo.gl/2fZ2TX. If none of these solve the problem, post another note here and we'll figure out next steps. Lauren