account has changed to guest when GF tried to setup a "Family share" account

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  • Updated 3 months ago
I sent the GF an Invite so she could control the opener.  When she got the invite, it prompted her to setup the device and now my account is dead and I cannot control the garage door. 

I am VERY disappointed that it prompted her rto setup the device, it allowed her to turn my account into a guest account, and killed my access to the garage door.

What do I need to do to get this working again?   I am not happy with MyQ at the moment, if this was not ready for prime time or was in a Beat cycle it they should have let me know.  I would have set up her phone myself because I would have known that the app was flawed and I would have stopped before it tanked my account.

HOW DO I GET IT WORKING AGAIN??????   DO I NEED TO DO A FACTORY RESET!!!! 

I am not happy, you guys need to do a little more testing before pushing this out to the masses without warning.
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RobZvara

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Posted 3 months ago

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