888lm Failed and No Response to Tech Support Emails

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I have 5 (yes 5) 8500 Garage Door Openers Mfg 9/30/13 and all have the 888LM Controls Mfg 09/13.  3 out of the 5 have failed.  Currently I open those doors with push buttons I have subbed for the 888LM's  I have emailed Tech Support twice over the past 3 weeks, but they do not respond.  Please help. I really need to speak to a tech support person and get this resolved.  
Photo of JimHoffman


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Posted 3 months ago

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Photo of DGray


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Did you get any response?  Mine failed as well (2015 mfg) and I'm wondering if the newer ones have the same issue...