888LM beeping and red and yellow LED's flashing.

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Allen B

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Posted 10 months ago

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MyQ Community Manager, Employee

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Allen, a customer support agent will be in touch with you soon via the email associated with your account. Thanks, Lauren
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Eric B

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I've had exactly the same problem and tried to diagnose it thru the manuals.  There isn't anything out there that I can find other than this chat series that leads me to believe the 888LM had died.  Can you send me a replacement?
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Mcb Mcb

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I just had Garage door installer out today from Des Moines Iowa. They said these are all failing and this is about all they get done right now is replacing these at $45 each? They said 2013-2015 models are all failing and Liftmaster the Manfacturer won't do anything about it but sell you new replacements??? Anyone find a solution or get help with this?
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Jimmy

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Yes. Find someone who knows how to solder and replace the $2 part. Lots of info on this thread and videos. Start from the beginning. Hope it works out for you
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Paul Chintawat

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Open a support case, they'll send a replacement 888LM.  I just called yesterday, they said it is an open and shut case. 800-528-9131.
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jacob johnston

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Having dame issue
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jtjones0304

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I am having the same issue.  What was the resolution?
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MyQ Community Manager, Employee

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jtjones0304, I'll have a customer service agent contact you as well. Look for an email. Thanks, Lauren
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Dennis Anchundo

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I thank you guys for shipping me out another wall opener I switched it out and everything works great.
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rob b

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I seem to have the same issue but I’ve already changed out the pad and it still has issues. The door open and closeses at will. The door may open half way the close or close half way and open. This is very frustrating and a security risk.
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MyQ Community Manager, Employee

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rob b, what devices are you using? Are there any special conditions that you've noticed when this occurs or any additional details you can provide? Thanks, Chuck
(Edited)
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adouglas

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I have three of these 888lm units. Only one of them randomly beeps. It will go for about a day or two and beep three rapid times and both the yellow and res lights blink constantly. You cannot use the pad to open or close the door. You have to use the remote in the car to use the door. This will eventually stop after a couple of days and it is annoying if you are in the garage. The other two units have never done it.
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Alex Limeres

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I have the door opener beeping every few min with red and orange lights flashing too
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Harbir Sohi

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Hello,  I also have the red and yellow lights flash. The garage door is not opening as well.
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rob b

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I changed out touchpads again and removed the bulbs in the opener and it seems to have resolved the issue.
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MyQ Community Manager, Employee

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rob b, good to hear that you found a resolution. Let us know if you need assistance in the future. We are happy to help. -Chuck
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Jason Robinson

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Same problem for me. Second one I've bought now
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Art V

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I am also having the same problem. Yellow and Red lights blinking with beeps. Do I have to replace the unit? 
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Rob Brodner

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Search the forum.  There is a simple fix.  About $3 to replace the 2 bad capacitors on the circuit board.
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Steve Wright

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I am having the same issue.  Why doesn't the "Official Rep" offer an explanation so we can solve it ourselves?  Is there a problem with the product?
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Steve Wright

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Here is how I solved the problem. I unplugged the main unit and the 888lm still had power. I then unscrewed the unit from the wall and unhooked the red and white wires. Still power but no apparent battery. I then pushed buttons for about a minute and power finally went out. I then reattached red and white wires, screwed unit back on wall and then plugged in main unit. The red and yellow lights stopped blinking, no more chirps and the unit seems to be working fine.
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MyQ Community Manager, Official Rep

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Steve, glad to hear you got it going again. Feel free to reach out to us for support as needed. Lauren
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MyQ Community Manager, Employee

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Steve, I've requested a customer support agent reach out to you for assistance as well. Please keep an eye out for an email. Lauren
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Rick Rojas

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This is happening to me as well.  It just started,I've tried all the things listed in this issue.  Some work, but none for more than a couple of uses.  I'm in the process of selling my house, so this is NOT a good look for the house.

Pleas HELP 

Rico
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Joshua Widener

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Good luck Rico. I was left to fixing it myself, and of course it still does not work. This is now 1.5 years opening a new door by hand.
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Tim

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I’m having the same problem. Beeping every 2 seconds with both yellow and red lines gets flashing
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MyQ Community Manager, Employee

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Tim, you should have received an email from a customer support agent. If you don't see one, please let me know. Lauren
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Ralph Hunter

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I am having the same issue this morning
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Sean

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I’m having the same issue. Please post so people know how to resolve it.
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MyQ Community Manager, Employee

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Sean, I've requested a customer service agent reach out to you. Look for an email tomorrow. Lauren
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Samir Patel

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I'm having the same issue with red and yellow lights blinking and beeping however I can not open or close the garage. How do I fix this.
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MyQ Community Manager, Official Rep

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Samir, I've requested a customer support agent reach out to you as well. Please look for an email. Lauren
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RPotter

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I'm having the exact same problem - why won't anyone post an official fix? And my beeps are not due to any known feature... its beeping two quick beeps and the door is not functional. 
(Edited)
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Hubert Nguyen

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I got the same problem. I followed Steve’s idea. It was working, but after 2 days the problem came back again. How do I resolve this or replace new MyQ 888LM control panel?
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MyQ Community Manager, Employee

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Hubert, thanks for the info. A customer support agent will contact you soon for further assistance. Please keep an eye out for an email. Lauren
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MyQ Community Manager, Employee

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RPotter, we're currently working on a fix for this. For now, I've requested a customer support agent reach out to you via the email associated with your account. Someone will be in touch with you soon. Thanks, Lauren
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justin jones

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I’m having the same issue as above please advise
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Jarrod Butcher

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I am having the same issue.
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MyQ Community Manager, Employee

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Jarrod, I've requested a customer support agent contact you. Someone will be in touch with you soon. Lauren
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Alain Flores

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I, too, am having the same issue
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Dan68

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This started for me a few days ago. What's the fix?
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MyQ Community Manager, Employee

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Alain & Dan68, thank you for letting us know. We will put you in touch with our support team through the email associated with your MyQ community account. -Chuck
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Spartacus

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I'm having same issue.  Constant beeping with red and yellow light flashing.  I sent them a video of the issue.  They viewed it and immediately recognized the issue.  They resolved it immediately and are sending me a replacement.  Has something to do with controllers built within a certain time range.  They should be able to assess and quickly resolve.  Good customer service on their part!
(Edited)
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MyQ Community Manager, Employee

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Spartacus, thanks for taking the time to comment. Glad we could help. Lauren
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Ralph Hunter

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Mine is doing the same, I guess the solution is a new pad.
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rrahman2345

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Yes. If you have a controller less than year old, you will be covered.
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Kevin

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I am having the same issue.  What was the resolution?
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Spartacus

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An issue with certain MQ control pads.  They will send you a new pad if they diagnose the same issue.  Send them a link to a video so they can quickly diagnose without all the verbal explanation required.  My support rep was a gentleman named Jonathan.  Solid customer service from him.
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RPotter

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where did you send the video? Can you post an email?
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The GarageMan

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Hello I have the same problem!! How can I fix it?
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MyQ Community Manager, Employee

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The GarageMan, A customer support agent has reached out to you for assistance. Please look for an email. Thanks, Chuck
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Patrick Wendt

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I am having the same issue as everyone else is. My unit is only about a year to a year and a half old.
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Patrick Wendt

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Patrick Wendt

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It’s beeping and I have tried everything to stop it.
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Spartacus

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Clint Carter

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Please for the love of god is there a solution? I have had this thing beeping for 2 days now over the weekend because of course customer service is closed.
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Thomas Barton

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Please for the love of “God”...
(Edited)
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Thomas Barton

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Thomas Barton

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After the cold reset, it seems to be working...for now, like others, for how long, only time will tell
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RT

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I have the same problem. My photo also looks the same. I sent an email via the website yesterday (Saturday). Hopefully, I'll get a rep contacting me on Monday. I have no gateway, and no battery backup. So, those complications don't exist for me!
(Edited)
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RT

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Phoned the 800 number, and got a replacement in the mail.
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Lenny Chin

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I'm having the same issue. Red and yellow LEDs blinking with annoying beeping sound.
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GetSatiafactionSucks

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Mine was doing this due to the gateway being offline.

Here is how I fixed mine:

Unhook the gateway, power and network.

Using a paper clip press the small button on the side, power on and hold for 10 seconds.

Power cycle again.

Hub should get back online.

---

Unhook the 888lm, top screw take out, unit slides upward if you forgot (I did).

I hook wires, press buttons on the 888lm to "bleed down" any capacitors.

Hook it back up, test that it works from the button.

---

This fixed mine, and it's been operation for a week.

Side note: I continue to get phantom open notices on the iPhone app, but not sure if those were not logged when the gateway was having an issue.


Hope this works!

And this site is riddled with tracking code, getsatisfaction is the backend, and when I block all that garbage, it's impossible to login...so on mobile.
(Edited)
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David Mexicotte

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Why is no solution to this issue posted by the company?  I have spent a considerable amount of time trying to get this resolved.  If this is a unit failure it is a poor design.  
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Jon Lebeau

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I'm having exactly the same issue others here describe. It's intermittent, but very problematic for me. The yellow and red lights flash, it beeps every few seconds, and the door becomes inoperable through the panel. The white light on the door button goes dark. This can last for hours, while the unit sends me multiple messages saying the door has been closed every few minutes. No open messages, just closed. Sometimes opening and closing the door from my car fixes it for a while. Sometimes not. 
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Nelson

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My fix was to replace the 888LM and the problem went away.  I then repaired my 888LM door opener by replacing the two capacitors in the remote and tested. I have now repaired a couple of these remotes and all are still working. I don't recommend repairing them if you don't know how to use a soldering iron.
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Chamberlain Admin, Official Rep

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Hi everyone,

We wanted to follow-up on your comments and thank you for reaching out to us. If you are having issues with your 888LM control panel, please email us at social@chamberlain.com with the subject line "myQ Community. 888LM. 'Your Username '. We will get this issue expedited right away.
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rrahman2345

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@nelson, thanks for sharing the solution. My door opener is more than one year old and will not be fixed by myQ folks. I'll try out your solution.
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MyQ Community Manager, Employee

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GetSatiafactionSucks, thanks so much for sharing these tips. Lauren