823lm stopped operating from MyQ or remote

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  • Updated 1 year ago
I recently moved a 823lm switch from one circuit to another. Prior to the move the switch was operating properly. Once I installed it on the new circuit, however, it functioned manually, but failed to operate either from the remote or from the MyQ hub. In an attempt to restore proper operation I cleared the codes and reprogrammed the switch. The programming completed correctly (LED and light flashed), but it still would not operated remotely. I tried this multiple times to no avail. When I removed and reinstalled the switch the breaker was off at all times. Is there any solution to this problem besides replacing the switch?
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Alan Kraemer

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Posted 1 year ago

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MyQ Community Manager

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Alan, you should have received an email from our tech support team.  Let us know if you have any other questions. Thanks, Chuck