"Save Schedule Failed" error

  • 20
  • Problem
  • Updated 19 hours ago
I have the MyQ Garage, model MYQ-G0201.  When I try to create a schedule in the phone app, I get the error "Save Schedule Failed.  This schedule cannot be saved at this time.  Please check your internet connection and try again."  The alerts and everything else in the app is working, including the ability to open/close the garage door.  Any ideas on how I can resolve this?
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terrip

  • 7 Posts
  • 6 Reply Likes

Posted 2 years ago

  • 20
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terrip

  • 7 Posts
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If this feature is not being disabled for another year, then why can I not set a schedule now?  This is a big reason I purchased this product and I would like to be able to use the feature.
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Marc

  • 18 Posts
  • 8 Reply Likes
I suspect 2017 is a typo.
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MyQ Community Manager

  • 161 Posts
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Yes, apologies. That was an error. I will correct that immediately. The year should read 2016.
(Edited)
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Todd Sorensen

  • 53 Posts
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You even said you would edit it and it STILL says the incorrect date. The feature still doesn't work 6 months later.
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Todd Thompson

  • 1 Post
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I agree.  This was a main reason since I fail to shut my door occasionally and I was wanting the added security.  
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Michael Morales

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I just got mad enough this being disabled to do a web search and found this. I've been fighting with the app for over a year to get this working again. now I find out they disabled this on purpose. I think Chamberlain needs to supply us with new units since they won't fix it. Take a queue from Apple and make this right.