“No response - please try again“ error on open only, close works normally

  • 1
  • Question
  • Updated 7 months ago
I’m getting a “No Response - Garage Door Opener is not responding - please try again” error when I try to open the garage door with my app, but it works just fine when I want close it. Any ideas why this is the case? It was working fine until recently.
Photo of Km

Km

  • 3 Posts
  • 0 Reply Likes

Posted 7 months ago

  • 1
Photo of Derrick DaCosta

Derrick DaCosta

  • 3 Posts
  • 0 Reply Likes
Happened to me only when my internet went down. Try rebooting your router.
Photo of Km

Km

  • 3 Posts
  • 0 Reply Likes
Thanks, Derrick, I tried that a couple of times. No joy.
Photo of Derrick DaCosta

Derrick DaCosta

  • 3 Posts
  • 0 Reply Likes
I also had this problem when my phone has a weak internet connection.
Photo of Km

Km

  • 3 Posts
  • 0 Reply Likes
Think I got it figured out. did the unphathomable "rotate it 180 degrees" trick and it seems to work. Nothing changed, so I'm not sure why that would make a difference, but hey, it worked..
Photo of MyQ Community Manager

MyQ Community Manager, Employee

  • 2294 Posts
  • 139 Reply Likes
Km, thanks for letting us know that solution worked for you. We are available if you need any additional assistance. -Chuck