!Close error, use manual control to reset

  • 2
  • Problem
  • Updated 3 years ago
Just started getting this from the IOS app. Manual push button control of door works. Manual operation of door does not reset error on app. Unplugging / restarting MyQ resets error, but door shows open.

Am trying unplugging MyQ for longer period, not sure that'll work.
Photo of geoff.murray999

geoff.murray999

  • 1 Post
  • 0 Reply Likes
  • confused

Posted 3 years ago

  • 2
Photo of Dawn

Dawn, Official Rep

  • 274 Posts
  • 63 Reply Likes
Geoff - My suggestion is to delete your opener from the MyQ app and re-add it. This should take care of the issue. 

Answer Title: How to delete a device from a MyQ account
Answer Link: http://chamberlain.custhelp.com/app/answers/detail/a_id/3349

Answer Title: How to add devices to a MyQ Account
Answer Link: http://chamberlain.custhelp.com/app/answers/detail/a_id/3348